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Stockton Honda

Stockton, CA

4.9
331 Reviews
Stockton Honda Mission Statement- Always striving to be the dealership where customers look forward to doing business. Where every employee can say they are proud to work. We will accomplish these goals by keeping Integrity Respect and Professionalism for our clients and fellow employees as the foundation of our success.
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2002 E Hammer Ln

Stockton, CA

95210

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Showing 331 reviews

December 22, 2021

The whole experience was great. Rafael was really easy to work with and felt like he went the extra mile to make sure I was comfortable with purchasing my vehicle. More

by padredave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
Dec 25, 2021 -

Stockton Honda responded

Padredave, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stockton Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Stockton Honda

December 06, 2021

This is my second Honda car. I had good experience interacting with Stockton Honda, especially Rafael Garcia. They were really nice to clarify my doubts related to Costco purchase program over multipl More

by Aravind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
December 02, 2021

This is our 3rd time purchasing a Honda vehicle. We love the dependability of our 2 Hondas that when we need another car of course we thought of getting another Honda. Tim from Stockton Honda made it possi More

by jiarkise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
December 01, 2021

I cannot begin to share such a positive interaction with Rafael & Manny in searching the availability of the truck we wanted. They found one & the purchase went extremely smooth. All was completed in a time More

by CLAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael and Manny
September 13, 2021

My experience with Honda was excellent! the whole team really worked hard in putting me in the right vehicle. And the sales person Rafael Garcia was the bomb, he was friendly, conversational and he stayed More

by LadyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
Sep 13, 2021 -

LadyG responded

My experience with Honda was excellent! the whole team really worked hard in putting me in the right vehicle. And the sales per Rafael Garcia was the bomb, he was friendly, conversational and he stayed with me and answered any questions I had about Honda and their vehicles. I mean I thought it was going to be difficult but Rafael assured me they was going to find me the right vehicle to fit in my budget! I am really enjoying my new 2022 HRV. Thanks guys

August 25, 2021

Went in for an oil change and was handed the paperwork to sign. I looked and notice it was over 100.00. I asked why so much. He said it was for an oil change and a tire rotation. Instead of asking you More

by templesimone64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
April 10, 2021

Submitted my S2000 for a Check Engine light problem. Immediately discovered that the diagnostics fee when from $89 to $170. Diagnostics consists of attaching a reader to the vehicle's electronic diagn More

by El Pescado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Cash
Apr 23, 2021 -

Stockton Honda responded

Thank you for sharing your concerns El Pescado. We apologize for how our service department staff handled the situation, and we would like an opportunity to discuss it further. Please contact our General Manager at epak@stocktonhonda.com. We look forward to working with you to reach an appropriate resolution. Thank you for your business.

May 03, 2021 -

El Pescado responded

While it is still disappointing that one has to raise a public stink in order to get fair pricing, to their credit Stockton Honda did contact me and provided an after-the-fact discount on the entire service bill that was sufficient to warrant continuing my long-standing business relationship with them. Problem solved.

March 01, 2021

Not the greatest. Was being dishonest to make the sale not knowing that I know how the system works. I came to see another sales rep and Erik tried to intercept the deal and actually ruined it. I was on m More

by M.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ERIK VENTURA
Mar 06, 2021 -

Stockton Honda responded

Thank you for sharing your concerns. We apologize for how our sales department staff handled the situation, and we would like an opportunity to discuss it further. Please contact our General Manager at epak@stocktonhonda.com. We look forward to working with you to reach an appropriate resolution. Thank you for your business.

January 10, 2021

Great customer service! Michael has been very helpful throughout the buying process. Made the experience less stressful for a 1st time car buyer like me. More

by princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennisyn Hout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Stockton Honda responded

Congratulations on your brand new 2020 Honda CRV Hybrid Princess! We are happy to hear Michael was able to make your vehicle purchase process a very helpful and smooth one. We are definitely lucky to have him as a part of our Honda family. Thank you for the great survey. See you again soon. -Management

November 09, 2020

Like always Honda took good care of us! Customer service was awesome! I’ve bought at least sevin Honda’s in the past will always come back More

by Chrislein209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 14, 2020 -

Stockton Honda responded

Congratulations on your brand new ride Chrislein209! Thank you for the awesome survey. We greatly appreciate it. See you again soon. Happy holidays! -Management

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