Stockton Dodge Chrysler Jeep Ram

Check engine light came on gave me a code took vehicle to Dodge in Stockton. They stated that the pump in the DEF tank was failing and the DEF was contaminated not under warranty due to contamination. We too Dodge in Stockton. They stated that the pump in the DEF tank was failing and the DEF was contaminated not under warranty due to contamination. We took the truck back after a $6700 estimate to replace and repair we declined service. We purchased the equipment to test the DEF our self and it came back totally normal with no contamination. I called Dodge to tell them what our findings were. They are backtracking and trying to figure out why theirs came back contaminated where ours did not. They showed us a sample of the DEF that they pulled from the pump and it shows an oily substance in their jar no explanation as to how the oil got into their jar in the sample of DEF that they say it came from my truck. The DEF that we siphon our self out of our truck is clear and uncontaminated used a testing strip for DEF and it is 100% on the money what is supposed to show. They falsified DEF Test results and are lying about it! To void my Warranty! We retested the DEF and it came out normal and clear! I am filing complaints with every board and review sites! The manager told my husband as he walked out the door he should fill the DEF up and just drive the truck! Hello if it was really bad why would he say that? More

The parts and service team are the worst ! Don’t trust them with you repairs took my truck to them for a vapor leak and gas cap replacement was when they charged me 260.00 to replace cap and s Don’t trust them with you repairs took my truck to them for a vapor leak and gas cap replacement was when they charged me 260.00 to replace cap and said I need to pay another 200 for them to tell me why the light was coming on ( vapor escape ) since they reset it replaced the cap and it came back on , go home and found the cap loss I tighten it and light went off. What a bunch of crooks . Will never buy from them again too many places to buy from to deal with rude and incompetent service people that just want to rip you off . More

I wouldn’t recommend this dealership mainly due to Jose Osorio he’s very rude when it came to my Jeep I went to pick it up and he gave me an unsavory attitude and his attitude even surprised the secretary Osorio he’s very rude when it came to my Jeep I went to pick it up and he gave me an unsavory attitude and his attitude even surprised the secretary that was present when I tried asking a question and he snapped back at me and even his own co-workers know what type of person he is even customers know about it and prefer someone else. Instead I’ll be taking my Jeep somewhere else for service as recommended by an employee here. More

Was easier than I thought, Got an amazing Discount and A Great Car. 100% Recommended Great Car. 100% Recommended More

I have brought my vehicles to this dealership for over 16 years and never had any problems..recently had to deal with the parts department and I was very disappointed in the way I was treated. I will go to a years and never had any problems..recently had to deal with the parts department and I was very disappointed in the way I was treated. I will go to another dealership for the remainder of my warranty and future purchases. More

I just posted a review, but don't see it yet, so posting another one. The person in the Parts Department was amazing. While the part I needed was not available, he advised me of who in CA might have it. H another one. The person in the Parts Department was amazing. While the part I needed was not available, he advised me of who in CA might have it. He was correct, I called the recommended place and it's on its way to me now. This was a part that is particularly hard to find right now, and is on backorder at every dealership I've called, so I was grateful for their extra help on this! Many thanks to you ! More

Do your research before heading in to this dealership. I was initially offered $4,500 less than what Kelly Blue Book stated my trade was worth. Also stick to your guns. I stated I could only put $3,000 down was initially offered $4,500 less than what Kelly Blue Book stated my trade was worth. Also stick to your guns. I stated I could only put $3,000 down, and was told by Dodge that they were trying to do their best to get me approved, 15 minutes later they asked me if I could put $10,000 down (they made it seem like it was difficult to get me approved and made me feel like I had to put down the additional funds they suggested to get approved). In the end, I put down $3,000 and still got a good interest rate. If I would have taken the first offer for my trade and listened to the recommendion of what to put down I would have spent $11,500 more than needed. They ended up calling me later and offering me a good deal for my trade, but the whole process was far from ideal. More

I went in not so confident because my credit isn’t the best but Jerry went out of his way to help me so I can leave with a new car. I’m in love with my new purchase thank you Jerry best but Jerry went out of his way to help me so I can leave with a new car. I’m in love with my new purchase thank you Jerry More

If you go, go to Alex ! He’s the best ! Real friendly and so helpful ! He helped me get the best deal he could. Good man. so helpful ! He helped me get the best deal he could. Good man. More

I just want to say thank you, to Jose, and the service team, for looking out for me and my Jeep (Gladys). You're awesome! team, for looking out for me and my Jeep (Gladys). You're awesome! More