Stockton 12 Honda

i feel they gave me great service and was very open on my needs at the time and i enjoyed my time at the dealership.i thought sa , clayton , and craig i did everything they could to meet my needs. i really f needs at the time and i enjoyed my time at the dealership.i thought sa , clayton , and craig i did everything they could to meet my needs. i really felt that when i left there that they really do care and not just trying to sale a car to me. More

I am totally satisfied with the service I get when I enter your dealership. I bought my car from Stocton and Malone and have done all of my service there since 2007. I am always greeted in a friendly enter your dealership. I bought my car from Stocton and Malone and have done all of my service there since 2007. I am always greeted in a friendly manner and am recognized by three of the different service department people and feel like we have a good relationship with each other. They all go out of their way to listen to my concerns and to get me the best possible pricing. I also know and enjoy 3 of the shuttle drivers the last one being Tony. I have even been surprised by a couple of car washes at the completion of my service which was a very nice suprise. More

2 weeks after buying our F350 we had mechanical trouble - on our way out of town, on a holiday weekend, for a family vacation. We contacted the dealership, had the truck towed in and the promise of a rental on our way out of town, on a holiday weekend, for a family vacation. We contacted the dealership, had the truck towed in and the promise of a rental to enable us to finish the vacation. Approx. 2.5 weeks later we picked up the truck after the repairs, hooked up the camper and took the truck for a test drive. The truck started overheating when we would reach a hill (i.e. I15 at point of the mountain). Returned it to the dealership and had it back within a day. Through all of this we have been treated with courtesy and everyone has been very responsive. It's a situation that could have created a feeling tension or defensiveness, but did not. At no time did we feel a lack of support or lack of concern for the situation we were in. More

Brad was a good listener for my needs, I didn't feel rushed and felt like I could take my time in deciding what vehicle I was more comfortable with. I considered his communication to be very genuine and rushed and felt like I could take my time in deciding what vehicle I was more comfortable with. I considered his communication to be very genuine and sincere. Brandon & Tom were also very easy going and were willing to work with us as best as they could with our financial needs. More

The experience with Stockton To malone Honda was great because the employee's were very friendly and gave my family wonderful service. They were great at answering all of our questions and giving all the because the employee's were very friendly and gave my family wonderful service. They were great at answering all of our questions and giving all the right information about our purchase. We will definately be back and give you more buisness and referals in the future. Sincerly, Joseph Armstrong More

Willing to negotiate with us. We felt that we were given a reasonable price for our trade-in. Fast service, friendly and not too pushy of staff. They were efficient with their processes of explaining all th a reasonable price for our trade-in. Fast service, friendly and not too pushy of staff. They were efficient with their processes of explaining all the paperwork, answered all questions that we had. More

My experience with SMH was nothing short of perfect. Toni Blackwell provided top notch customer service, and made sure everything went as smoothly as possible. I will never purchase another vehicle without c Blackwell provided top notch customer service, and made sure everything went as smoothly as possible. I will never purchase another vehicle without contacting Toni first. In fact, I have already suggested that two family members give Toni a call before they purchase vehicles they are looking to buy! More

The staff was outstanding in customer service. Ken picked me up at the airport and brought me back to the dealership.It was one of the main reasons I selected the Pilot.I will reccomend the dealership to all me up at the airport and brought me back to the dealership.It was one of the main reasons I selected the Pilot.I will reccomend the dealership to all our employees and agents.I hope that the service experience is just as positive. More

We had a great experience buying our Accord Cross Tour. Michael Okei was wonderful and pleasant to work with. We were there until 10:00 PM and Michael was attentive and did not leave until everything was Michael Okei was wonderful and pleasant to work with. We were there until 10:00 PM and Michael was attentive and did not leave until everything was completed and the review of the vehicle was complete. Thanks More

I'm not competent to rate the quality of the technician's work, so I checked N/A. The Service Adviser that provided exemplary customer service was a young woman with dark hair and an enthusiastic, outgoing work, so I checked N/A. The Service Adviser that provided exemplary customer service was a young woman with dark hair and an enthusiastic, outgoing manner. She dealt quickly and effectively with the only complaint I had (minor irritation at not being able to connect my iPad to your wi-fi network) by getting another employee (from where I don't know) who was very knowledgeable about Apple devices and had me connected in a few seconds. Both of them have exactly the kind of personality that makes for superior customer service. I'm sorry I don't know their names and I didn't see either of them around when I left, so couldn't thank them personally. I chose to bring my wife's CR-V to S2M Honda because I was very impressed with the Service Dept manager who spoke at the new owner briefings I attended when I bought a new Fit a few months ago (I attended twice because the chicken and brownies were great!). At this point I am certain we will be bringing both cars to you for service. More