Stockton 12 Honda

Fast talk and numbers game Let me start by saying the reason I gave them a 1 star was because I could not give less. We thought we had made a good deal when we traded our Ford Let me start by saying the reason I gave them a 1 star was because I could not give less. We thought we had made a good deal when we traded our Ford Escape for an Accord. The sales person was okay but liked to play good guy/ bad guy with his manager. Then when we got in with the finance guy, John Chuidian beware this guy, he should be selling snake oil. We started out with our trade and financing 17,769.23 and when John finished with his fast talk and numbers game we left financing 25,548.23,this guy is slick. We contacted the dealership within a few days of realizing what John had done and he sent us a form to take off some of the charges but still has not rewritten the contract so as it stands right now we will still have to pay the 25,548.23 and not have the items we were charged for. Stay clear of this dealer, there are plenty of other honest places to buy your car. More

Great service Great experience once again. This was my third time buying from this dealership and the service has been exceptional each time. Everyone has been very Great experience once again. This was my third time buying from this dealership and the service has been exceptional each time. Everyone has been very friendly and super helpful. More

I love my Honda Jason, sold me my last 2010 Honda and he and Jason were excellent to work with and when the time comes he will sell me my next one. Jason, sold me my last 2010 Honda and he and Jason were excellent to work with and when the time comes he will sell me my next one. More

Easy shopping I had recent financial problems and had been without a car for nine months. I was apprehensive about visiting yet another auto dealership that would t I had recent financial problems and had been without a car for nine months. I was apprehensive about visiting yet another auto dealership that would turn me down. Surprise, in less than an hour I had a car. (A nice car)Thanks for your help,Honda and the guys at Stockton 12. More

Helping Hand My daughter went into Stockton 12 Auto and asked this salesman Greg Henrie if she could test drive a Kia Soul he said that was fine but that he would My daughter went into Stockton 12 Auto and asked this salesman Greg Henrie if she could test drive a Kia Soul he said that was fine but that he would have to go with her. While they were test driving the car she asked if she could take it to her Mom,s., because she was the one that was looking for a car. Because her husband was a quadriplegic and that she could not leave him to go to dealership. So he let me take a test drive. I fell in love with the car. He took my old car in on a trade and then I did the application on line for the car. Greg was so nice he went back to the dealership to do the paperwork for the car. He was so nice to my daughter when she took my car back. He did all the paperwork and brought it back out to my house for me to sign I have never had such great customer service. God Bless you Greg. Highly recommend Stockton 12 Auto to all my family and friends. More

Inspection, Emissions, Registriation and Alignment of Honda I was pleasantly surprised how quickly the requested service was completed considering how late in the morning I brought my car in. The quality of t I was pleasantly surprised how quickly the requested service was completed considering how late in the morning I brought my car in. The quality of the work was exceptional as well. Thanks You! More

Painless Sales Experience This was an unusual car buying experience. It was painless. Which I didn't expect. They were respectful of me and my time. They were courteous. This was an unusual car buying experience. It was painless. Which I didn't expect. They were respectful of me and my time. They were courteous. More

Great trade for an awesome upgrade! Our experience at Stockton 12 Honda was great! Doug E. was an amazing sales person. He was kind, knowledgeable, and most of all patient with us. He re Our experience at Stockton 12 Honda was great! Doug E. was an amazing sales person. He was kind, knowledgeable, and most of all patient with us. He really went above and beyond to get us the vehicle we wanted. We will definitely make referrals as well as purchase again here in the near future. Thanks Doug, you were awesome!!! More

Purchase and Service Had to have 2015 CR-V serviced for vibration issues. Fix seems to be working. Bought the vehicle late in year and this was a widely known issue by tha Had to have 2015 CR-V serviced for vibration issues. Fix seems to be working. Bought the vehicle late in year and this was a widely known issue by that time. Would have appreciated if the dealership and sales staff was more forth coming at time of sale, I would have still bought the vehicle if they told me that some CR-Vs were experience a vibration issue at idle and a fix is in place. Had to find out on my own, which made me feel that they (dealership) was more interested in the sale than the customer. I was also surprised that when I spoke to the service manager on the phone, they seemed to be completely oblivious to the problem but yet Honda had announced in the middle of 2015 that they acknowledged there was a problem!!! More

Good experience We had two old recalls to be dealt with and a possible rear wheel bearing issue so not a little job. They were able to schedule us within a few days, We had two old recalls to be dealt with and a possible rear wheel bearing issue so not a little job. They were able to schedule us within a few days, got all the work done in one day and provided a shuttle service. Very pleasant to deal with. Hope we don't have to come back soon but will recommend them to others. More