Stockton 12 Honda

Fabulous customer service We wish to thank Cody Johnson and his service persons. Cody welcomed us to his dealership and immediately diagnosed the problem we were having with o We wish to thank Cody Johnson and his service persons. Cody welcomed us to his dealership and immediately diagnosed the problem we were having with our 2007 Honda Accord. The check engine light came on between Sandy and Salt Lake and since we were 700 miles away from our home, we were very concerned. Cody's approach to our vehicle demonstrated professionalism and confidence. It was late in the day on Friday and he kept his promise to have our car back on the road the following day. We wish to thank Cody and his service department for helping us out on our road trip to SLC. I will return to Stockton 12 Honda for any future needs. Thanks again, Cody, for your help. Ralph Spence More

Never again!! So I have previously given Stockton 12 Honda a good review because my car buying experience was awesome. I have quickly learned that the only reason I So I have previously given Stockton 12 Honda a good review because my car buying experience was awesome. I have quickly learned that the only reason I was treated so great is because they were going to make money off of me. Everything after has been a complete joke!! Don't both EVER going to them for services on your car whether it's maintenance, recall, or any other problem. (I've had tons of issues with my brand new 2016 Honda Civic) I have made appointments for services and am still there forever. I have made appointments to get my car fixed and left with it not being fixed because they didn't have time. I have ordered parts and NEVER gotten the call that they are in (twice). I was told that my parking brake recall was serviced but my dashboard lights continued to come on after and they told me to just watch and see if it happens again, instead of checking it. (It happened again). So now, I have been driving my car around with an A/C that doesn't work, parking brake lights that go on and off on the dash and now an audio system that doesn't work because each time I go in there is some reason why they don't fix it. And the final straw has been today when my husband called ahead to see if there would be a car available to take him to salt lake if he dropped my car off to get fixed today. They told him if he brought it in right away that they would have a shuttle. He proceeds to drive my car from salt lake to Sandy just for them to tell him that they in fact DID NOT have a car but we could pay to rent a car. We have wasted too much time and so much gas on this place. I have tried so hard to work with them and keep going to them but I have continued to be baffled by the run around we are given every single time we are there. So done!! More

charged too much for repairs I went in the dealership for a recall notice. Later in the day Mike called me to say that my back brakes (rotors and pads) were bad. Mike insisted tha I went in the dealership for a recall notice. Later in the day Mike called me to say that my back brakes (rotors and pads) were bad. Mike insisted that they would 'meet or beat' any other mechanic prices and that I could be assured I wouldn't 'pay more at the dealership'. Since they already had my car for the day I said to go ahead! Then he calls and says I need a brake fluid flush and quoted me a price and said again they would 'meet or beat' any other price! I said to go ahead. I had a bill almost $500 for the work they did. I was talking to my local mechanic the next day asking for his pricing on the same things: Brake pads, rotors, brake fluid flush and his price was $200 LESS!!! I called Mike to tell him that they way over charged me and Mike said my mechanic was lying and quoted me low and would jack up the price once I went there to actually have the work done!! Oh no he didn't! I will NEVER return to this dealership again. They have a bad reputation for higher prices and it is true! Even if I have a recall I won't go there again. To call my mechanic a liar, to not be able to keep his promise of meeting or beating any price, is not good business and I am not going to be treated like that. Please take the time to call around and get other price quotes BEFORE you pay way too much to the dealership!! (For example I paid the dealership $125 for the brake fluid flush, and my mechanic said it is about as easy as an oil change and he charges $50! I called Jiffy Lube and they charge $75) Do some price checking and leave the dealership asap! More

no customer service 9 workers, 2 customers and I'm still standing here waiting for assistance. (No, really keep chatting with each other, I don't really need to get back 9 workers, 2 customers and I'm still standing here waiting for assistance. (No, really keep chatting with each other, I don't really need to get back to work). I HATE coming to this place for oil changes but like an idiot purchased the maintenance package with my car. This is the 9th visit and it's the same every stinking time. Once my service plan is up I'm never coming back here. Oh wait, there's the smiling guy now and I only had to stand in a line with no one but me for 10 minutes. More

Excellent Great service and customer service. It went faster than predicted and great coffee and popcorn while I waited. Brendan was very friendly. Thanks for e Great service and customer service. It went faster than predicted and great coffee and popcorn while I waited. Brendan was very friendly. Thanks for everything, Honda. More

Great place to go! Warm greeting; explained the process and came within 1/2 of the time quoted for the services. Price in line with the amount projected. I'd return. Our Warm greeting; explained the process and came within 1/2 of the time quoted for the services. Price in line with the amount projected. I'd return. Our family has purchased 3 new vehicles from Stockton 12 in the last two years. I think that sums it all up! More

They were stright forward and honest. Alex Schneider has been my parents go to salesman for their last two vehicle purchases and now will be mine as well! He didn't mess around and was fai Alex Schneider has been my parents go to salesman for their last two vehicle purchases and now will be mine as well! He didn't mess around and was fair and honest with me and helped me find what I was looking for, which I appreciate greatly! John helped me with financing and was clear and straightforward which is refreshing! Thanks Stockton 12 Honda I truly enjoy my new car! More

For one and all My husband and I purchased a Honda Fit and it was one of the best car purchases we have made. Ish and Shoaib did everything in their power to meet the My husband and I purchased a Honda Fit and it was one of the best car purchases we have made. Ish and Shoaib did everything in their power to meet the budget price and meet our needs. They answered all our questions and concerns. Mr. Caldwell in finance worked hard and got us a local bank that was willing to meet our budget/ price range. This was a great experience and we will be recommending Stockton 12 Honda again and again. We weren't pressured to feel like they just wanted to make a sale but take care of us know amd in the future. Ish and Shoaib went above and beyond for us. Thanks Stockton 12 Honda JC More

Best Honda Place in Town !! Shoaib and Jason were very helpful. They listened to what i was looking for in my price range and style I came h in the Home in a Honda Fit. This wa Shoaib and Jason were very helpful. They listened to what i was looking for in my price range and style I came h in the Home in a Honda Fit. This was the best purchase i ever made. If i ever need another car i will contact them first. Both very friendly and just willing to help you in all that they can to make you happy. Thank you guys. More