Stockton 12 Honda

Needed help We were traveling to Salt Lake City and had an issue with a code for our sound system. I called Stockton #12 Honda and spoke with Natalie. She tried We were traveling to Salt Lake City and had an issue with a code for our sound system. I called Stockton #12 Honda and spoke with Natalie. She tried to help me over the phone but it didn’t work. So I drove down, got in right away and she gave her time so patiently with my 2011 Honda Pilot! We got everything working which was a relief. Thanks Natalie! You’re the best! More

Friendly, Professional, No Pressure Purchase Shout out to the Stocton 12 Team. Brett and the Sales Team were the best. Just purchased a brand new HRV, never thought that was possible. Got a re Shout out to the Stocton 12 Team. Brett and the Sales Team were the best. Just purchased a brand new HRV, never thought that was possible. Got a really awesome deal and felt no pressure or hype. Thanks Guys, you all are exceptional! More

Best experience ever We purchased a car with Douglas as a sales person we are truly is satisfies for the purchase of a new car, thank you for your service, you earn 5 s We purchased a car with Douglas as a sales person we are truly is satisfies for the purchase of a new car, thank you for your service, you earn 5 starts maybe six but is not a option for six. More

Positive experience Went in late, but Jason Lee took the time needed to help me find the car that was best for me. There was no pressure when I said I needed to go home a Went in late, but Jason Lee took the time needed to help me find the car that was best for me. There was no pressure when I said I needed to go home and think it over. When I went back the next day, there were unexpected glitches. Jason and Steven Corley went the extra mile to ensure I was satisfied with my car and the deal. When my car was ready, Jason spent the needed time to show me how to use the newer features. More

Just downright Bad! This transaction started on line and seemed to be going very well. But.....after putting a deposit on a used vehicle and making arrangements to trave This transaction started on line and seemed to be going very well. But.....after putting a deposit on a used vehicle and making arrangements to travel 400 miles one way, it went bad the minute we got there. The vehicle was NOT what they represented on the websites. You would think the sales man knowing you were coming from a distance would do the right thing and bring ANYTHING that was "wrong" with the vehicle to your attention. That did not happen. The inside of the car was in terrible condition. Cracked instrument panels, busted back seat belts, and did I mention the car was filthy???? Dog hair everywhere, you could write you name in the dirt on the seats. Outside not washed, brake oil and dirt all over the rims, just bad. What's worse is I was told it was cleaned, DETAILED, VERY CLEAN and in great condition the day before I left to go get it. I would say if you can't see the vehicle in person, don't trust this dealer to tell you the real story, you'll be Very disappointed!!!! More

good experience Dorug is so nice to service. Excellent service and the store is nice and clean,also very good inventory. Finance manager is excellent. Sales manage Dorug is so nice to service. Excellent service and the store is nice and clean,also very good inventory. Finance manager is excellent. Sales manager is great service. More

Purchase process completed on a CRV-EX After looking at a wide variety of other cross overs we purchased a CRV-EX with the help of Braxton Winn. He knew the car well, worked through the pu After looking at a wide variety of other cross overs we purchased a CRV-EX with the help of Braxton Winn. He knew the car well, worked through the purchase price, was open and upfront about the costs and savings. I work work with him again on a car purchase! More

Knowledgeable staff and very low pressure Stephen was awesome! He was patient with all of my questions, helped answer everything he could and was super chill. I would definitely send my friend Stephen was awesome! He was patient with all of my questions, helped answer everything he could and was super chill. I would definitely send my friends and family to him to assist in a car purchase. Chris was a big help as well in meeting my wifes many preferances and helping alleviate some of her concerns. Matt helped us with financing and was very knowledgeable about everything. We had a lot of questions and he always had the answers. Nobody pressured us to make any decisions and I feel like this is a superior place to buy a car. More

Great Dealer, Willing to Work With Us Our family car needed to be replaced, and at the same time, we were looking for an additional car for the boys to drive. Unfortunately, it is a very b Our family car needed to be replaced, and at the same time, we were looking for an additional car for the boys to drive. Unfortunately, it is a very busy time of the year for us. After doing a few test drives and negotiating approximate pricing, we decided on going with a Honda CRV and a Civic. We also wanted to trade in our old car. With limited time to do everything that we needed to do, I arrived at the dealership after 3:30 pm, driving the trade-in. Oh, and BTW, my wife wasn't able to be there, but we wanted both of our names on the titles of the new vehicles -- I brought enough information that they could process the paperwork to the point that they would just need her signature. Also, the dealership needed to get the Civic from another location. This had the makings of a stressful nightmare for all involved. Isaac, our salesman, was patient and informative throughout the whole process. We worked on all of the details, got the Civic delivered, processed the trade in, went over and set the personal settings on the two new cars, got both cars cleaned up and ready to go, and had two sets of paperwork all signed and processed, but just needing my wife's signatures. We also needed to get both cars home. I drove one car, Isaac drove the other, and another employee followed us to my house. At about 6:30 pm, just three hours after I went to the dealership, Isaac and the other employee we're driving away from our house, and the two new cars had found their new home. If you are familiar with car dealerships and the extensive process it is to do a car sale and all of the aspects of this, you will likely be amazed that Isaac and Stockton 12 Honda were able to pull it off. They probably set a record, considering all the variables. We were not easy customers to deal with, and this was definitely not a normal sale, nor should reasonable people expect to go through the process in such a rushed manner. It does show that the dealership was willing to do all that they could to make the sale happen and to meet our demanding schedule. Thanks guys, I promise the next time we'll make it a little easier on everyone.:-) More

Went for a test drive and left with a car We just came for a test drive and left with a car. Our salesperson, Mike Ledesma, was super chill and so not high pressure. He was Open and honest and We just came for a test drive and left with a car. Our salesperson, Mike Ledesma, was super chill and so not high pressure. He was Open and honest and never did I feel he was jerking us around or taking us to the cleaners. If you come here, ask for Mike... he’s got your back! More