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Stockton 12 Honda

Sandy, UT

4.2
1,007 Reviews

10860 S. Automall Drive

Sandy, UT

84070

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Showing 1,007 reviews

October 02, 2019

New Ridgeline My salesman Steve Andas and sales manager Shoaib Khan made my purchase easy and a great experience. I got all the accessories and help in making choi More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Andas and Shoaib Khan
Oct 03, 2019 -

Stockton 12 Honda responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Shane Parrish, General Manager

October 01, 2019

A sales associate responded to my online inquiry, and was very helpful in working with us to find the car we wanted. Very responsive and knowledgeable. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Steve Andas, Steven (Business Office)
Oct 01, 2019 -

Stockton 12 Honda responded

Hi Bob, thank you for the great review! I'm happy to hear that our sales team was helpful and that you got what you were looking for. Please feel free to reach out if there is anything else we can do to help. - Shane Parrish, General Manager

October 01, 2019

Such a great place to do business. I will be telling everyone to go there to buy a car. I will always buy my cars at Stockton 12 Honda. More

by Scorley45
Recommend Dealer
Yes
Employees Worked With
Steven Corley
Oct 01, 2019 -

Stockton 12 Honda responded

Thank you! We are so grateful for your five-star recommendation. As always, please reach out if there is anything else we can do for you. We look forward to seeing you again next time. - Shane Parrish, General Manager

September 27, 2019

A very good experience Everyone we worked with at the dealership was friendly and helpful. When we needed time to consider our options they weren’t overly pushy but allowed More

by Steve.powell3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Duane, Steve, Steve (finance)
Sep 27, 2019 -

Stockton 12 Honda responded

It's great to hear from you, Steve! We appreciate your excellent review and hope to work with you again soon. - Shane Parrish, General Manager

September 25, 2019

Awesome and fast Everything went quick and easy , didn’t have to wait all night long to get the car I wanted , simple easy process very friendly got me exactly what I More

by 2019 accord sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 26, 2019 -

Stockton 12 Honda responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

September 22, 2019

Excellent I have always gone away from Stockton 12 Honda feeling good about my purchase. I think they treat people fairly. A stressful decision turns into a goo More

by Pitles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Matt and Steve
Sep 23, 2019 -

Stockton 12 Honda responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

September 22, 2019

Honda Insight Great customer service. Everyone on the staff was pleasant and accommodating. If you’re looking for a new or used car I highly recommend Stockton 12 More

by Damian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lee
Sep 23, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership, Damian. We are happy to have earned your recommendation. Come visit us again soon! - Shane Parrish, General Manager

September 21, 2019

Great experience from start to finish. Our salesman, Alex S., was knowledgeable and helpful and ultimately made suggestions for my consideration that influenced my decision. He was willing More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex S.
Sep 23, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review us, Bonnie! We hope you will continue to come to see Alex and the team again in the future! - Shane Parrish, General Manager

September 20, 2019

Horrible experience If I could give negative stars I would. My husband and I wanted to leave the moment we got there. The sales associate, never bothered learning his nam More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cris
Sep 25, 2019 -

Stockton 12 Honda responded

Hello there Amanda, thank you for providing that feedback. It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. Our team and yourself were both surprised to learn the vehicle was a branded title. For that reason, we would be happy to give you the most value for it, despite us not typically selling branded titles. Hopefully, you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - John Chuidian, General Sales Manager, (801) 553-5100

Sep 26, 2019 -

Mandy responded

It’s funny how the only thing you comment on is the part we cared the least about to make it sound like we are just mad. How about the violation of our privacy rights, and the trespass when your associates went through our personal belongings? Or removing our personal belongings from our car? Hope that you don’t have a common practice in doing that, because it is against the law what happened. We knew going in that we were going to be low balled into oblivion, it’s what car dealerships do. It is the way we were treated from the moment we arrived until we left that you have yet to address. We went to Ken Garff Honda in Orem, and the difference was night and day. And the same offer that we demanded of your staff, is what we got there. And we were treated like human beings the entire time. No one insulted my husband, no one was condescending! So that’s two sales now that you’ve lost out on in my family alone, because of the same associate! I would worry more about the poor training and the ignorance to privacy laws your staff clearly has, then trying to save face by publicly addressing a ‘branded’ title. It happened to be a buyback, and we got more out of it, then you were willing to offer even before it was discovered. So, nice try!

September 20, 2019

Start my career with a new car I wanted to get a brand new vehicle that was reliable, affordable, and something that fit my style. Brett helped me find a car that I loved as was pat More

by BaronT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 23, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership, Baron! Be sure to let us know if there is anything that you need moving forward. - Shane Parrish, General Manager

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