Stockton 12 Honda

Oil change done promptly, battery check questionable. Took my 2013 Fit in for a route 35K service--which was done quickly and at a reasonable price. A test was done on my battery and according to the tes Took my 2013 Fit in for a route 35K service--which was done quickly and at a reasonable price. A test was done on my battery and according to the test, the battery needed to be replaced. I was surprised at this, as the battery was only 18 months old (purchased from an independent battery dealer). As the battery was still under warranty, I took the battery back to the original dealer--their test found it to be in good condition. I'm glad that I did not rely on the test done at the Honda dealer. More

We had a very pleasant visit. We were well taken care of and will definitely recommend our friends and family when they need to purchase a vehicle. and will definitely recommend our friends and family when they need to purchase a vehicle. More

Tire replacement Very upset with my experience. I’ve purchased my car through this dealership 4 years ago, I have provided my services and maintenance on my car at thi Very upset with my experience. I’ve purchased my car through this dealership 4 years ago, I have provided my services and maintenance on my car at this location for 4 years. I purchased 4 new tires, I ran over a nail over the weekend went into the location just for them to tell me none of my tires had a warranty on them because my brother in law installed them during working hours and they couldn’t confirm this. NONE of my tires have a warranty on them now when I spend over $500 on tires, when they were just purchased 3 months ago. Ryan was nice enough to offer me a discounted tire at his rate which made the experience a little better but still very disappointed with this result. More

Tire debacle. The guard shack has to go.... seems too intrusive. I had a 9:00am appointment, was there at 7:00am, didn't get my car back until 2:00pm. All this time The guard shack has to go.... seems too intrusive. I had a 9:00am appointment, was there at 7:00am, didn't get my car back until 2:00pm. All this time for an oil change and 4 tires. More

Always great service! Stockton Honda has great customer service and I always feel confident that they’ll do the work right and not try to take advantage of me. Stockton Honda has great customer service and I always feel confident that they’ll do the work right and not try to take advantage of me. More

Kate is amazing - so friendly, thorough, and helpful. She went above and beyond to help me. However, those in express service did a poor job of filling out the paperwork that communicates w me. They recommen went above and beyond to help me. However, those in express service did a poor job of filling out the paperwork that communicates w me. They recommended services I already had done. And they gave me a check in the green box for my tires - luckily I knew my tires were awful and I am getting them changed this week. But what if I wasn’t? And what if I didn’t know my car very well? This makes me lose my trust in this place - will my car really be serviced well? Are they taking the time needed to guide me like they should? Thankfully, Kate looked up my account. And corrected some things. More

Appointments and Info and questions exchanged through texts. No pressure, quick evaluation of my trade, no games, great experience to buy a car at Stockton 12 Honda texts. No pressure, quick evaluation of my trade, no games, great experience to buy a car at Stockton 12 Honda More

The service was excellent! Everything was explained in a way that was detailed yet understandable. Everyone was friendly. I will be back for all of my service needs. way that was detailed yet understandable. Everyone was friendly. I will be back for all of my service needs. More

The service shop was helpful and responsive. There was some confusion late in the evening about the key to my vehicle. I felt I was almost held hostage when the salesman left me sitting at 8:30pm. some confusion late in the evening about the key to my vehicle. I felt I was almost held hostage when the salesman left me sitting at 8:30pm. More

I paid $80 for a check engine diagnostic that I could have gotten from Auto Zone for free, and a car wash. I took my car to a different repair shop to save myself $1,000. Glad I got a second opinion. I have gotten from Auto Zone for free, and a car wash. I took my car to a different repair shop to save myself $1,000. Glad I got a second opinion. I understand that I wasted their time, but I wish I would have taken it elsewhere in the first place. More