Stockton 12 Honda

The service representative really helped me to get my vehicle serviced properly I was very courteous . In fact vehicle was done 10 minutes earlier than what she even told us it was going to be; so I was vehicle serviced properly I was very courteous . In fact vehicle was done 10 minutes earlier than what she even told us it was going to be; so I was impressed thank you very much More

HE ABSOLUTE WORST DEALERSHIP I HAVE EVER HAD ANYTHING TO DO WITH. I went in because I scheduled an appointment with Mason (him and Brandon where the only two people I loved working with!). I was interested DO WITH. I went in because I scheduled an appointment with Mason (him and Brandon where the only two people I loved working with!). I was interested in a lease and had an offer of $750 and $500 to put towards the lease down payment because I am a recent graduate and qualified for the conquest as well. Everything went well that day, I was able to finally get the price I was okay with and since they didn’t have the color I wanted they said they would deliver my car early on Monday morning well before I started work at 12 pm. However, this is when the nightmare started . I was told that the car would be delivered early in the morning (they said it should be around 10:30). So I waited and then I received a text that said that it was not going to be delivered until after 12 because nobody was available to drive down to Ogden with the salesman. They wanted sales people on the floor since apparently they were “low” that day. I called my job and said I would only be 39 minutes late. However, as the day went on hours passed by and soon it was almost 1. I called my job and had to update them (2 more times) that I would be in later. Because of this I got a point on my record. I was extremely frustrated and it wasn’t until I called Chris, a manager there about my car that they said they would soon be on their way. They got to my house past 2. And they had the AUDACITY to tell me that they had given me the wrong vin number so I would have to do the paperwork all over again and then call my insurance to change it again. The vin number they gave me was for the wrong car. When the car was delivered, it was FILTHY. Dusty, and with less than half a tank of gas. The worst part about all of this is their customer service. I would steer clear of this dealership because they DO NOT CARE ABOUT YOU. It’s all numbers, and some people that actually WORK there said the same thing to me. Their only solution for me was to drive the whole hour just to have my car cleaned and fill up the half tank of gas I would almost lose just driving there and back. They couldn’t even offer free maintenance. They handled my situation by not communicating effectively with each other. literally they said “Uhhh I don’t know what Chris said but I didn’t hear of those arrangements”. As well as LAUGHING AT ME AND SAYING THEY COULD DO NOTHING FOR ME BECAUSE THEY DID “EVERYTHING FOR ME”. STEER CLEAR BC GOD FORBID you have a similar issue they don’t care to solve! Go to other Honda dealerships instead! They just wanted a good review with nothing to show. They said if they gave me a good deal I would have to take a survey and give them all 10s. More

Brandon was very helpful in getting me checked in and out. He answered my questions. Brandon also got me a ride home, since my car was going to take five hours. out. He answered my questions. Brandon also got me a ride home, since my car was going to take five hours. More

Lena was who you'd want to work with in your car search - quick to respond, clear answers to questions, and informed on what was available/possible. quick to respond, clear answers to questions, and informed on what was available/possible. More

Alex Schneider is always so memorable and attractive he is such a great salesman i will definitely send my friends and family to stockton 12 honda is such a great salesman i will definitely send my friends and family to stockton 12 honda More

Derek is always so friendly and helpful with all my maintenance needs. He reviews what services are needed prior and when complete, he explains what was done. Much respect for for Stockton 12 and their maintenance needs. He reviews what services are needed prior and when complete, he explains what was done. Much respect for for Stockton 12 and their customer service. More

My car was dropped off at the service center on a Saturday night after it was damaged by hitting a rock in the canyons. The dealership called me first thing Monday morning to acknowledge they had re Saturday night after it was damaged by hitting a rock in the canyons. The dealership called me first thing Monday morning to acknowledge they had received my car. They kept me informed about their status and repairs needed to my car. Excellent and prompt service! Thank you!! More

Quick servíce. The shuttle driver was super friendly. The communication during the entire process was great. Didn’t oversell anything. Needed to only charge me for one item not covered by warranty and it was communication during the entire process was great. Didn’t oversell anything. Needed to only charge me for one item not covered by warranty and it was a fair price. More

Honest and Courteous I always take my car and Van to this dealearship because they are Honest and Courteous everytime. They take the time to explain everything to me and a I always take my car and Van to this dealearship because they are Honest and Courteous everytime. They take the time to explain everything to me and allow me to make the choice to do whatever work I want to have done on my vechicle. More

Promp Courteous very attentive did Work they said they would do Very clean they sanitized my car before they got in and after they were done would do Very clean they sanitized my car before they got in and after they were done More