Stivers Hyundai

I was in need of a car after my car was declared a total loss. I had really high car payments in the past, and did not want to experience that a second time. So I went to Capital just to look around. While loss. I had really high car payments in the past, and did not want to experience that a second time. So I went to Capital just to look around. While on the lot several sales people looked at me but never spoke. I liked that at first since I was just looking. But as time passed I thought to myself "they are looking for the big fish". But then Ty walked out with a huge smile and greeted me. Ty was a young guy and seemed to be new. Ty asked me questions about my past car, and what I was looking for in my next car. What Impressed me most is he repeated back a lot of what I had told him. This kid actually is listening to me, great sign! I left and a few days past and I went to Dick Smith Nissan to see what they had. Bad Service is what they had. The sales guy first question was "how much do you want to put down, and what's your credit like?" At that point I knew I was not buying another Nissan, at least not at that location. So I thought about Ty and decided to return for just a little look around, again. Once again guys standing at the door not speaking again. So I went inside this time. The lady at the desk was on the phone and gave me a quick look and continued to finish assisting whom ever she was helping. All these sales guys are everywhere but not asking me any questions at all. So I walked out into the parking lot and pulled Ty's card out and called him. Ty hit the lot minutes later and we picked up from where we left off from my last visit. When I had questions that he didn't know the answers too he said so, and said he would ask someone who knew and get me the answers. Ty turned a bad experience into a great experience twice. Then Dinky kicked in and did his thing, super fast. That guy "dinky" is a superstar on that team and Capital better know it. At Capital they gave me great advise, let me pick my own car, made me feel confident that the banks would work the deal the way I wanted it, and then delivered a 100% in all areas. I got a car that I love more and more each day. And peace of mind that I can afford to pay for it. My advise to the older cats waiting around for that big fish to pull up on the lot looking like a big fish. Take a few lessons from the new kid and speak and introduce yourselves to every customer! I rated Capital all 5's because Ty, and Dinky made me feel like a customer that they want to continue to see 3 years from now when I trade in my 2013 for a 2016!!!! More

Cookie took really good care of me. She even followed up about 30 days after I bought the Jeep just to make sure everything was ok. She was courteous and polite through the whole process. This is why I about 30 days after I bought the Jeep just to make sure everything was ok. She was courteous and polite through the whole process. This is why I pay more money for a dealer used car. I have driven across the country 2 times now knowing that a dealer will go through the car making sure it's reliable. And I know the people who work there live in my area because they are a local dealership. More

I was very pleased with the overall experience working with Cookie. She is one of the best salespersons I have ever encountered. She makes sure you are taken care of and not just wanting to sale you a car with Cookie. She is one of the best salespersons I have ever encountered. She makes sure you are taken care of and not just wanting to sale you a car but wants to get to know her buyers. I highly recommend the dealership to others in fact I am planning to come back to purchase my sons first car at the end of this year. I was very pleased with the helpfulness from everyone. I feel Cookie should be awarded in some way for such excellent customer service and that many can learn from her in the field of being a salesperson in a car rather it be new or used... Cookie I just want to say thank you and you have earned you another customer no doubt, I am also recommending Cookie to everyone who is looking to buy new or used..Sending them to Cookie Flateau thats who... :) More

Do yourself a favor and purchase your next vehicle from Capitol Hyundai! We had been shopping SUVs for about 8 months. Capitol Hyundai had the exact one we wanted in stock, complete with great price and FA Capitol Hyundai! We had been shopping SUVs for about 8 months. Capitol Hyundai had the exact one we wanted in stock, complete with great price and FANTASTIC service. Cookie is the most wonderful salesperson we've encountered - she wants you to LOVE your new vehicle. Dinky and Shane were so accommodating, really making us feel like part of the family. Our SUV is everything we could have ever hoped for, and well worth the drive from Charleston. Thank you Capitol Hyundai!! More

I am very happy with our experience with Capital Hyundai in Columbia. I delt with "Cookie" for several days through phone calls and emails before we went into the dealership. We had specific features in min in Columbia. I delt with "Cookie" for several days through phone calls and emails before we went into the dealership. We had specific features in mind for the model we wantd and I feel they really searched to find exactly want we wanted. Everyone was friendly and helpful, from the sales manager to the service department. I would definitely recommend anyone looking for a Hyundai to them over the other dealerships we visited in this car search. More

I bought a car there for 4 weeks ago. They forgot to put the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. the manuals and floor mats in the car. Since then, I have called 3-4 times. The salesperson says he will take care of it, but nothing has happened. More

I would recommend this dealership because the staff was outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several v outstanding. Ms. Cookie Flateau was very informative, patient and extremely helpful during our purchase. She allowed showed my wife and I several vehicles and gave us the positive aspects of each. I am extremely glad that she was not a "high pressure" sales person, because that would be the prime reason that I would not purchase from a dealership. She allowed us to make a decision that we will be comfortable with for years to come. It is this kind of service that will make me (and my wife)repeat customers of Capital Hyundai. More

The staff in this dealer go above and beyond the normal treatment given to customers at most dealers. While my wife was spending a lot of time test driving different vehicles and trying to make a decision treatment given to customers at most dealers. While my wife was spending a lot of time test driving different vehicles and trying to make a decision on what she wanted, Greg was very patient and very professional. He never rushed us or made us feel pressured to make a decision, he just quietly waited while we walked around the lot over and over again. I am glad that we had the opportunity to have him as our sales person, and will recommend this dealer to everyone I know. Thanks for making us feel welcome! More

After my car accident, my husband and I were faced with having to purchase a vehicle in about a week. I was still sore and in pain when we visited Capitol to look at their inventory. My husband and I were having to purchase a vehicle in about a week. I was still sore and in pain when we visited Capitol to look at their inventory. My husband and I were pretty sure we wanted to go with a used car but we needed to make sure that it not only fit our needs but I needed to be convinced assured that y children and I would be safe. We had previously test drove the 2011 Sonata with Brian Thomas almost a year prior and were familiar with the way it handled and most of the features on the 2011. We spoke with Lucas who was knowledgeable and could tell us what was new since our last visit. He did not rush us on making decisions and helped us go over the comparison of many of the cars that were available the day of our visit (New and Used). We explored other options but we kept coming back to the Sonata. We made a decision and decided that we would start the process of making the purchase. Lucas and Tim worked with us on making sure we were comfortable. They continued to make sure that we were happy as well as making sure that had all of our needs met during the initial process. When we were finally met with the paperwork by Ron it was another reassuring process that we were family and not "Customers". He went over the paperwork and made sure we understood that we were not just purchasing a car but committing to a brand that was committed to us. Driving away in my new car purchased from Capitol Hyundai made me feel safe exactly a week after a horrible collision and let me know that Hyundai was committed to making sure I and my family knew it! More

I met with Sam Quiller at Capitol Hyundai because I was interested in looking at a Genesis Coupe. Sam was very helpful, informative and professional. He scheduled a test drive and answered all my questio interested in looking at a Genesis Coupe. Sam was very helpful, informative and professional. He scheduled a test drive and answered all my questions about the car. Even though I decided to buy another make of car, I was very impressed with the way I was treated by Sam and Capitol Hyundai. I will definitely recommend this dealership to my friends and family. It was a thoroughly pleasant experience. More