Stivers Hyundai
Columbia, SC
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Go to Capitol Hyundai in Columbia, SC! Capitol did everything they could to make sure we got our fabulous new Tucson Eco Sport and we LOVE it! We went to 10 different dealerships(and this w Capitol did everything they could to make sure we got our fabulous new Tucson Eco Sport and we LOVE it! We went to 10 different dealerships(and this was by far the best More
Looking, ended up buying A good opportunity was presented on a new vehicle and trade so we decided to purchase. We plan to return when we need her next vehicle. A good opportunity was presented on a new vehicle and trade so we decided to purchase. We plan to return when we need her next vehicle. More
Best dealership I've dealt with I found the car I wanted online at Capitol Hyundai Columbia, I went there to look at the car on a Sunday which I knew they where closed, I called the I found the car I wanted online at Capitol Hyundai Columbia, I went there to look at the car on a Sunday which I knew they where closed, I called the next day on a Monday an spoke with Charlie at the time I called someone was there at the moment trying to buy the car and Charlie told me if anything was to happen he would call me and let me know. He called me at 5:00 that evening and said the car was still there and when would I make it. I went there the next morning and the car was waiting out front with my name on it so we went through the process and needless to say I drove home in my new car. The process was very fast,friendly and quickly. More
First Time Hyundai Owner I purchased my 2016 Sonata Sport about 2 weeks ago after spending a few weeks shopping. I am very pleased with my choice. My salesman, Frank Segarra I purchased my 2016 Sonata Sport about 2 weeks ago after spending a few weeks shopping. I am very pleased with my choice. My salesman, Frank Segarra, was a pleasure to work with and was not pushy. He took the time to tell me all about the car and showed me how all the features worked. Extremely satisfied! More
Awesome Experience This is my third vehicle that I have purchased from Capitol Hyundai and my experience has always been great. Awesome staff, I will used them again This is my third vehicle that I have purchased from Capitol Hyundai and my experience has always been great. Awesome staff, I will used them again More
Thank you This was a very rewarding experience. The staff is extremely friendly and made me feel at home. I felt welcomed and will be happy to send others to th This was a very rewarding experience. The staff is extremely friendly and made me feel at home. I felt welcomed and will be happy to send others to this dealership knowing how well they will be treated. Thank you for making this such a good experience for me. More
Warranty Voided In July 2015, I purchased a 2016 Elantra from Frank S. His lack of organization and professionalism should have caused me to leave then and there, bu In July 2015, I purchased a 2016 Elantra from Frank S. His lack of organization and professionalism should have caused me to leave then and there, but I was in need of a vehicle. I had thought that purchasing a car backed by "America's Best Warranty" would provide peace of mind. However, I was rudely told that my warranty was void only months after since Capitol refused to honor a service appointment. On October 24, 2015 I drove the vehicle 1.5 hours for a 10AM appointment. The service advisor openly ignored my arrival in the lane, so I had to park in the lot. Only then did he deign to write up the car, promising a price of $99.95 on his I-pad for the 3,750-mile oil change. When I asked how long it would be, he told me "You're looking at 2.5-3 hours--if we get to it." I asked him why an appointment made for an oil change wouldn't be honored, and he stared at me blankly. I told him that I would have to leave, and that's when he said the warranty would be voided. Frank, on the day of the purchase, echoed these same sentiments by insisting that if any service interval were missed, the warranty would be voided. I attempted to contact GM Mosely at the time, but he ignored my calls. Sonic Automotive Group could offer no explanation--only insisting that a GM has reached out to me numerous times. This is simply not the case. Now, I am in possession of what is a new vehicle whose warranty is void. I will never acquire another Hyundai product as long as I live, and I have told everyone I know in the state of SC to avoid this dealer. More
Hyundai Sonata Hybrid, Limited Overall, it was a positive buying experience. The staff was helpful including the salesman, sales manager and finance manager. If I buy another Hyunda Overall, it was a positive buying experience. The staff was helpful including the salesman, sales manager and finance manager. If I buy another Hyundai in the future I would return to Capitol Hyundai. More
Excellent customer service, financing and sales. This is 2nd car I have leased from Capitol Hyundai... I think that speaks for itself. The dealership is very accommadating and friendly. Tiffany, my This is 2nd car I have leased from Capitol Hyundai... I think that speaks for itself. The dealership is very accommadating and friendly. Tiffany, my sales rep was very attentive. More
Thank you Charlie! Charlie was great and went above and beyond for us knowing we came from 3 hours away. He had everything set us for a smooth transaction. Charlie was great and went above and beyond for us knowing we came from 3 hours away. He had everything set us for a smooth transaction. More