Stivers Ford of Birmingham - Service Center

They are ensuring the proper customer service and support for their customers, even when things are out of their control. Has been maintaining great communication in providing solutions to my issues regardin for their customers, even when things are out of their control. Has been maintaining great communication in providing solutions to my issues regarding my vehicle. More

Good attitude. Great views. Honest service. Appreciate y'all. Glad I found you. Happy with results. Great views. Honest service. Appreciate y'all. Glad I found you. Happy with results. More

Excellent Service that I can depend on. I’ll be using the service again soon. I’ll be using the service again soon. More

Fast and professional good decent price. Wish they would of washed my truck though will come back Wish they would of washed my truck though will come back More

The guys were excellent and the service was fast and everything went as well as wxpected everything went as well as wxpected More

Excellent service. Steven Smith handled my problem efficiently and promptly. I was very pleased. Outstanding. Steven Smith handled my problem efficiently and promptly. I was very pleased. Outstanding. More

Salesman did an awesome job either paperwork and approval. Moved quickly and efficiently. Did not waist my time. approval. Moved quickly and efficiently. Did not waist my time. More

Ralph and his team were very professional and showed genuine concern about the issues that I was having with my vehicle. genuine concern about the issues that I was having with my vehicle. More

It is a great dealership. Very clean and well maintained. The people was very helpful. Overall great service. Very clean and well maintained. The people was very helpful. Overall great service. More

I gave Stiver’s Ford 5 stars primarily because of the hard work that Ralph Tucci put into trying to find out and address the issues with my Transit. Ralph kept me informed of the progress being made, as hard work that Ralph Tucci put into trying to find out and address the issues with my Transit. Ralph kept me informed of the progress being made, as well as the findings and conclusions of the diagnostics being run. In the final analysis, and through no fault of Ralph or Stivers, I have to accept the fact that my main concern ( the womp, womp noise) appears to be the inherent nature of the transit drive shaft itself. The other issue is the length of time it took me to get my vehicle back. Personally, I believe that Stivers should try to address that issue for its service customers. While my involvement with Stivers was a warranty complaint, it presented external costs to me. Though I appreciate the work that was done, I could not engage in the intended purpose for me buying the Transit van because of the extremely long time that is was at your facility. Overall Ralph, through diagnostic testing told me what was wrong. And I understand that to mean that is just the nature of the beast. One that I am not accustomed to. Thank you for giving me this opportunity to give credit where credit is due, as well as express my opinion. More