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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
439 Reviews

439 Reviews of Stivers Ford of Birmingham - Service Center

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March 06, 2025

The team is very professional. Great customer service! So glad we decided on Stivers Ford! More

by BAMAGIRL2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
March 06, 2025

Kathy went above and beyond to make this recall repair convenient to my schedule. She was polite and professional and even checked to make sure everything went accordingly, and it did. Kyle was my servi More

by C.L027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Kathy
March 06, 2025

The people attending where very nice and very responsive but the mechanical service was not that great. More

by CRYSTAL18CLEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

First time visit. I am pleased with the professional and kind service. Joshua was my point of contact. He answered all of my questions, and explained step by step the More

by JohnettaHolcombe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stafford - Service Department
March 05, 2025

The Stivers shop team was amazing! They worked with us to problem-solve and supported us throughout the process. Great job! More

by JenP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I was not aware of payment options! There was a charge for my credit card usage. More

by curt59boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Pleased with the quick service and paperwork provided. It was done quickly and overall satisfied. More

by joshw
Recommend Dealer
Yes
Employees Worked With
Luke Sellers
March 05, 2025

Always there when I need them. It doesn’t take a long time for them to get to me More

by GENESIS1AND1CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
March 04, 2025

Quick lane reps were knowledgeable and helped take care of all of the issues with my vehicle More

by jjptrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Service Department was courteous and helpful. Work was completed in a timely manner and the results were evident as soon as drove off the lot. More

by JAMESMTHOMAS3512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Sellers
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