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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
439 Reviews

439 Reviews of Stivers Ford of Birmingham - Service Center

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March 11, 2025

Very great service. Everything was fixed right and it didn’t take them too long to finish. More

by Feriram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I noticed an oil drip in my driveway after an oil change, notified the quick lane they sent someone out to fix my problem More

by WJONE967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

The staff was great very kind and grateful to me understanding my vehicle and services More

by CLJONES95500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great service department. the absolute worst hold “music”. It truly will drive you crazy listening to the same repeated thing over and over. More

by laceybgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Came in for an oil change, everything went well a a a a a a More

by jpuckett913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

It took about a week to get my car evaluated,, but when it did happen, the communication was good, even if the results of the evaluation were disappointing. More

by jtc4321
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

The service was excellent and very polite and professional and the waiting room was very clean More

by WESLEY.TEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Dealer declined to cover rear defroster via valid extended warranty. Unjustifiable in my opinion. Very disappointing. Why did I buy warranty? Cassandra gave me the bad news but i assume it came More

by HILLGANG
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Management-warranty reviewer.
March 10, 2025

Very helpful and completely dedicated to our family that we were satisfied with their service and the repairs perform on our vehicle. More

by ANNFFOSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Caitlin was amazing to work with! She was very professional and responsive. I highly recommend her and the dealership. More

by CAMILLER0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
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