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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
374 Reviews

377 Reviews of Stivers Ford of Birmingham - Service Center

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April 01, 2025

A pleasure to work with and great communication. Called me when she was supposed to and explain More

by imsmileygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I would give a “0” if that was an option. My comments will be directed to Dearborn, MI with the Customer Relationship Center. I have never been treated in such an unprofessional, condescendin More

by WHIT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great customer service I will most definitely bring my car back for any maintenance work. More

by Treed83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Cassandra was very helpful. She kept me informed and emailed me with updates along the way. More

by Bre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Awesome and modernized up to date,Great Vehicles to choose from, great customer service. Thanks to BO. More

by Sambeezy#24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake "Bo" Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

We'll have to see as we aren't finished yet. The 2023 F450 we purchased wasn't cleaned very well and the truck flashed a service charging system warning. The offer for my 2019 F150 Platinum was More

by SOUT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

They were very good and polite and informative. . and they washed my car .very pleased with them all More

by DAWLEYMICHELE1L7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember but all were efficient and helpful
March 30, 2025

The service was quite good,and they got my vehicle in and out in a timely manner,so I didn't have to wait to long. Very polite staff,and great service. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Fast service. Service crew was professional, knowledgeable, prompt, and did everything they said they would do. More

by Jtapley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Joshua was extremely nice, professional, and went above and beyond to assist me. He should be recognized for his outstanding customer service. More

by DAREN_LANIER
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stafford
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