Stivers Ford of Birmingham - Service Center

All interactions with the service staff were pleasant and very helpful. METRO mechanical is very pleased with your service. very helpful. METRO mechanical is very pleased with your service. More

Great service. Very friendly and courteous team. We went in on one recall and was informed about a second recall that just came up. Both were fixed promptly. Very friendly and courteous team. We went in on one recall and was informed about a second recall that just came up. Both were fixed promptly. More

Brandon was exceptional. He made everyone feel welcomed and kept check on everyone waiting to be serviced He made everyone feel welcomed and kept check on everyone waiting to be serviced More

Very helpful and attentive. Communicated well about my issues. However the issue was not addressed. Communicated well about my issues. However the issue was not addressed. More

Very nice friendly efficient and a more tech friendly place and they get you in and out in a timely manner place and they get you in and out in a timely manner More

Thanks for your great customer service! Quality work in minimal amount of time, even without an appointment. Quality work in minimal amount of time, even without an appointment. More

Service writer was good along with the mechanic that test drove truck with me. Down 1 star, maybe should be more, because it took them 40 minutes to find my truck and bring it to me. drove truck with me. Down 1 star, maybe should be more, because it took them 40 minutes to find my truck and bring it to me. More

Great Communication, work was completed on time. Great team work. I will return soon for my next appointment Great team work. I will return soon for my next appointment More

My main complaint is 70% of the times I call to schedule a service the people in mobile service department don’t pickup the call. We have had two mobile services thus far and neither have shown up on time a service the people in mobile service department don’t pickup the call. We have had two mobile services thus far and neither have shown up on time. I will continue to use this service only because it is part of my vehicle purchase agreement. If it wasn’t for that I would take my business elsewhere. More

For the third time in a row, my truck actually is worse after getting a service. after getting a service. More