Stivers Ford South - Service Center

Apt was for 8 arrives at 7:45. When I arrived was told take a hour to hour and half. Finally at 10 am I went looking to see what was taking so long. Was told short staffed. Finally When I arrived was told take a hour to hour and half. Finally at 10 am I went looking to see what was taking so long. Was told short staffed. Finally at 11:15 I left. Wheb I checked in told the man I was there for The Works he informed me they didn’t do that (even though that was on my appointment and the email confirmation) he said he would see what he could do to make the price happen. Wasn’t buying his load of bull. He wanted me to show proof that I had requested that service and the price. Glad the girl that helped me the rest of the time was nice and apologetic. They did give me a comp service. More

VERY PROFESSIONAL GREAT STAFF VERY PLEASED WITH MY SERVICE A BIT OF A WAIT BUT WELL WORTH IT SERVICE A BIT OF A WAIT BUT WELL WORTH IT More

service on my car was completed under the estimated time and the agent was great and the agent was great More

I had a great and always helpful service person, Christopher keeps me well informed with whats going on with my truck. Christopher keeps me well informed with whats going on with my truck. More

This dealer is really great and the employees are the best!!! I will definitely refer people to check this this place out… best!!! I will definitely refer people to check this this place out… More

Daniele was awesome. First time there and will be back. She kept me up to date and explained the process to start. First time there and will be back. She kept me up to date and explained the process to start. More

Mr. James Briggs is always professional, courteous, and a pleasure to work with. I received the exceptional service that I expected and have come to rely on. pleasure to work with. I received the exceptional service that I expected and have come to rely on. More

In spite of supply chain issues, James went above and beyond to make sure my car was fixed. beyond to make sure my car was fixed. More

They did a great job this time around as usual. My truck is running better than ever Thank you Chris My truck is running better than ever Thank you Chris More

Took a truck in on day of appointment. Tru k sat for nine days before called. Was advised needed a part on order that would be in a week later. Called 8 days later, left messages for servi Tru k sat for nine days before called. Was advised needed a part on order that would be in a week later. Called 8 days later, left messages for service person repeatedly, no response. Called service manager since thought person may have quit. Part never ordered. Waited five more days. Was told ready after four weeks. Drove truck home and same issue happened. Took it back, sat nine more days. Picked it up and left. More