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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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November 10, 2022

James greeted me from the time I drove up! He remembered me and I received excellent service by him and the service dept. Wonderful experience! Thanks so much AutoNation Union City! More

by Connie723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 18, 2022 -

Stivers Ford South responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

James commucation and service update was awsome. I was able to pay my invoice online and pick up my vehicle even while the service department was closed. This is great for business owners as me. More

by georges gassou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES BRIGGS
Nov 17, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 07, 2022

I was there for 4 1/2 hours for an oil change and tire rotation. And I had a appointment at 8am. More

by Cjparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 15, 2022 -

Stivers Ford South responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6075 -- we hope to hear from you soon. Take care!

November 07, 2022

The exhaust heat shield came off my 2022 F150 Limited. I have been waiting six weeks. I inquired four weeks after taking it to the dealership and the part was not ordered. It has been another 2 weeks and More

by Dbak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle
Nov 15, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

Nov 15, 2022 -

Dbak responded

When will my heat shield be replaced?

November 06, 2022

My wait times on an oil change, multi-point inspection, brake fluid change has never been below three hours, even with an appointment. Seriously, a wait time of three hours for an oil change? Pricing shoul More

by jpiitotustuus2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 14, 2022 -

Stivers Ford South responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6075. We hope to hear from you.

November 04, 2022

Appointment made and received next day service. Greeted by service advisor upon arrival. Discussed services that were due along with cost. I was kept abreast of the length of the job. Not a bad exp More

by ruthfalligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Nov 12, 2022 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

They did an excellent job servicing my vehicle and let me know about other issues that needed to be fixed. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Cruz
Nov 11, 2022 -

Stivers Ford South responded

Stan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

Danielle was my service tech and she was amazing! Very tentative to our service needs! Thank you! More

by tee2unikk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Nov 06, 2022 -

Stivers Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Danielle is great! ! And delivered great customer service. I drive pass other ford service center just because of the service I receive here. More

by colbert.kelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Crownover
Nov 05, 2022 -

Stivers Ford South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Union City! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2022

They aways does a great job when I bring my vehicle in for service. Quick and efficient. More

by FATSHARK76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harder
Nov 03, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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