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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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January 27, 2023

Making an appointment is easy. You talk to someone that answer your questions and is very professional and knows the question to ask the tech that's train serving your car. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harper.
Jan 31, 2023 -

Stivers Ford South responded

Hi, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 20, 2023

My Experience at was as good as ever. They made sure that the service was taking care of in a pro way. More

by lewisgrant280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 24, 2023 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 13, 2023

Experience at AutoNation was very good. This was the very best that I every had. More

by lindastone643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stevens
Jan 20, 2023 -

Stivers Ford South responded

Hi, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2023

The staff was amazing. They made sure I was satisfied and also made sure I knew what was going on with vehicle. More

by sdgreene72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Jan 17, 2023 -

Stivers Ford South responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 11, 2023

We have been having our vehicles serviced here for years prior to it being an auto nation. My husband and I left Union City Ford and Auto Nation for a time because the service had gotten so impersonal and More

by Jlassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 18, 2023 -

Stivers Ford South responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Union City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 10, 2023

They went above and beyond but I did have a long wait even with an appointment. More

by Angelica.M.Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 13, 2023 -

Stivers Ford South responded

Hello Angelica, we appreciate you taking the time to leave us this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 04, 2023

The lack of communication by this department as a whole is absolutely mind numbing. I had to call multiple times to get simple answers. My vehicle was not ready when it was supposed to be and is still not More

by jdanielbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people
Jan 06, 2023 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6075 so we can work towards a resolution.

December 23, 2022

Danielle provided great service, and she kept me updated on the status of my vehicle. More

by SHM_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 26, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2022

Went in for oil change. Everything went smoothly and I was out of there in about 1 1/2 hours. Very friendly staff. More

by jecmomx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Dec 24, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 17, 2022

Always a pleasure to deal with, no hassle great communication and they always do good work. More

by docdebo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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