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Stivers Ford South - Service Center

Union City, GA

3.8
383 Reviews

383 Reviews of Stivers Ford South - Service Center

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October 21, 2021

Horrible, No customer service at all. Not organized and the service is bad if they do ervice your car More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James is the best and hardest worker they have
Oct 25, 2021 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help. Take care!

Nov 09, 2021 -

ML responded

I tried calling your GM and no answer and I left a message no return call. I guest my business is not that important to AutoNation this is the kind of service I have received at your location also. Thank but NO THANK!!!! I will be taken my small fleet to some one else!!

October 21, 2021

I am continuously impressed with the service excellence at Ford Auto Nation Union City, Georgia. The consistency in service is reflective of the relationship customers are able to build with their service More

by M/ Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd, Brent Popdan
Oct 25, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2021

My service manager was very slow and inexperienced. The only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Oct 22, 2021 -

Stivers Ford South responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 674-6075 so we can work towards a resolution. We look forward to hearing from you. Take care!

October 14, 2021

Mr. Briggs was very professional he show that he cares about the customer and ther car. More

by ibaker1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Oct 19, 2021 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Oct 19, 2021 -

ibaker1073 responded

I sent this Ivery K Baker

October 13, 2021

Prompt service, Clear communication of the service status. Professional service representative, who seemed to care about service quality and customer relationships. More

by Ordinaryman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 14, 2021 -

Stivers Ford South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Union City! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2021

Very good location to bring my car and professional employees. I need more space lol More

by daytj7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 10, 2021 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Service was great and Joe is always helpful. I did notice the computer system he was using was extremely slow and he had to reboot a couple of times, slowing down the check out process. Need to be su More

by pkani1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Oct 10, 2021 -

Stivers Ford South responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2021

Very caring towards the customer let you know what’s the problem was .thank you james More

by Maxine Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James , Brent Popdan
Oct 10, 2021 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2021

The service staff is always friendly and concerned with meeting your needs. This was a new vehicle maintenance visit and I was completely satisfied with the quality and wait time for the work that was done More

by srays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Oct 09, 2021 -

Stivers Ford South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2021

Joe Dodd provided me with excellent service and helped me choose the best service plan for my Raptor. More

by CaptMercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Oct 09, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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