Stivers Ford South - Service Center

My service manager was very slow and inexperienced. The only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased my F 150 from your store in 2015 and have only allowed it to be serviced by your company. I suggest you train people in class and not on customer’s time. I’ve never been a fan of dealerships service departments because I know its your profit center but your service was excellent. This may have lost a 6 year customer. You can check out who the slow people was. He would not give my paperwork to another service manager. Can you believe I was forced to wait!! I’m sure me as one customer doesn’t matter to a large conglomerate like Nation with so many stores across the country but my time and experience happen to matter to me. More

Mr. Briggs was very professional he show that he cares about the customer and ther car. about the customer and ther car. More

Prompt service, Clear communication of the service status. Professional service representative, who seemed to care about service quality and customer relationships. status. Professional service representative, who seemed to care about service quality and customer relationships. More

Very good location to bring my car and professional employees. I need more space lol employees. I need more space lol More

Service was great and Joe is always helpful. I did notice the computer system he was using was extremely slow and he had to reboot a couple of times, slowing down the check out process. Need to be su notice the computer system he was using was extremely slow and he had to reboot a couple of times, slowing down the check out process. Need to be sure these guys have technology that works. More

Very caring towards the customer let you know what’s the problem was .thank you james problem was .thank you james More

The service staff is always friendly and concerned with meeting your needs. This was a new vehicle maintenance visit and I was completely satisfied with the quality and wait time for the work that was done meeting your needs. This was a new vehicle maintenance visit and I was completely satisfied with the quality and wait time for the work that was done. More

Joe Dodd provided me with excellent service and helped me choose the best service plan for my Raptor. choose the best service plan for my Raptor. More

Once they got the part. We set up date abs I left over night and it was ready by 1030 the next day. I really like the rear camera night and it was ready by 1030 the next day. I really like the rear camera More

James service advisor and Ken service technician is the best. Excellent service all the time. best. Excellent service all the time. More