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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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October 29, 2021

I took my car in for service and Joe Dodd, my service manager, was professional and courteous throughout. My car was in the shop for approximately 12 days, but Joe kept me up to date on the progress and More

by aneely9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The impeccably dressed young lady who sold me my extended warranty in May 2021.
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October 28, 2021

They over charge me and didn't rest my oil light so for the money I paid . I shouldn't went through that want go back . There More

by harrellruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Popdan
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October 26, 2021

My experience at the dealership was enhanced and made very pleasing because of James - service advisor. He is a true courteous professional. More

by deak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James - service advisor, Brent Popdan
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Oct 29, 2021 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2021

My vehicle was taken in the shop for a coolant leak. The service advisor Joe. was very professional and courteous. I give him high praise for taking care of my vehicle. There were concerns about the cost. B More

by bandet5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Report | Print
October 25, 2021

They we’re very nice and friendly and the wait wasn’t long at all. Thanks to Mr Joe More

by Phyllis Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Brent Popdan
Report | Print
Oct 26, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2021

Quick responsible service. No fluff or sales tactics. Up front and clear prices. Have used and will continue to use this location More

by xrisscottm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Report | Print
Oct 29, 2021 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2021

Assign service person not in, Joe Dodd offered to help. He took charge and handled my service needed and pointed out my tires were worn also. I was preparing for a trip so I am very satisfied with this ser More

by Expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Dodd
Report | Print
Oct 29, 2021 -

Stivers Ford South responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

Friendly, professional and kept his word. It’s important for your service representative to be trustworthy. More

by Geri Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dodd, Brent Popdan
Report | Print
Oct 26, 2021 -

Stivers Ford South responded

Hi Geri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 21, 2021

Horrible, No customer service at all. Not organized and the service is bad if they do ervice your car More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James is the best and hardest worker they have
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Oct 25, 2021 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help. Take care!

Nov 09, 2021 -

ML responded

I tried calling your GM and no answer and I left a message no return call. I guest my business is not that important to AutoNation this is the kind of service I have received at your location also. Thank but NO THANK!!!! I will be taken my small fleet to some one else!!

October 21, 2021

I am continuously impressed with the service excellence at Ford Auto Nation Union City, Georgia. The consistency in service is reflective of the relationship customers are able to build with their service More

by M/ Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd, Brent Popdan
Report | Print
Oct 25, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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