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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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November 24, 2021

I like the location of this dealership. The hours of operation is great. I was able to get in early and out in a reasonable time. Service Rep was very professional. More

by Hbrown1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
November 24, 2021

Joe was really nice to me , he did everything to help me , thank you so much !!🙏🏻 More

by Denisse79668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 02, 2021 -

Stivers Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2021

AutoNation Ford of Union City is the absolute best! I would not trust my vehicle anywhere else. The service there is amazing. And the service technicians are wonderful. They do not try to sell you anythi More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan, Sydney Thorp
Nov 25, 2021 -

Stivers Ford South responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Union City and we hope to be of service again in the future.

November 22, 2021

Terrible service!! Dropped my vehicle off on 11/02/21 Terrible service!! Dropped my vehicle off on 11/02/21 for a recall that they bugged me about, and nothing was fixed by 11/18/21. Tried calling seve More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex , Brent Popdan, Sydney Thorp
Nov 25, 2021 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 18, 2021

My experience with Joe Dodd is always excellent. He is always professional and friendly and goes out of his way to make sure the service preformed is correct and timely. I have always been pleased with ev More

by timandsieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
November 15, 2021

Great location with ease to schedule and they complete the service on time Would recommend More

by tommywinkles19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Nov 18, 2021 -

Stivers Ford South responded

Hi, thank you so much for the positive review! We appreciate your recommendation of AutoNation Ford Union City and we hope to be of service again in the future.

November 12, 2021

James Briggs took very good care of me. Helped me get a rental. Keep me updated on the car, although it took longer than I would like, but that was due to some things that was out of anybody control. More

by cbaldwin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Nov 14, 2021 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 12, 2021

Joe Dodd always treats me well when I take my vehicle in. I feel as though he takes a personal interest in the service I receive. More

by hyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Nov 15, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

November 11, 2021

They failed to service the GMC that I purchased there, I brought the truck in on 11/02 and picked it up on 11/07 and it had not been touched. Never again. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No service
Nov 15, 2021 -

Stivers Ford South responded

Hello Robert, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6075 -- we hope to hear from you soon.

Nov 15, 2021 -

Robert responded

Let’s just put it behind us. I’m satisfied with your comment. The truck is now being serviced by Cronic Chevrolet. Thanks

November 11, 2021

Mr. James, Mr. Clayton & Mr. Filkins are the best! I love coming to this dealership for service on my suv which I brought my suv from this location as well. This is the only place I attend too. Great job! Th More

by Neally McFadden (Chenel)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Clayton & Filkins
Nov 15, 2021 -

Stivers Ford South responded

Hi Neally, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 15, 2021 -

Neally McFadden (Chenel) responded

Thank you and I am aware of it that’s why I only come there! Thanks

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