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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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December 12, 2021

I have been taken my cars for maintenance now several years to the Union City location and have always been satisfied with their work. James Briggs answered all of our questions and was very helpful. T More

by dkdecor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
December 11, 2021

Advisors and Manager were attentive to my concerns. They really do care about the service they provide. It's refreshing to have a since of confidence that your $80k truck is going to last! I really appercia More

by seanryan399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Filkiins, Sam Davis
December 06, 2021

The service department employee's acknowledges all customers great service. Mr. Briggs is my service tech great service exparience. More

by valt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
experience. Briggs
December 03, 2021

Respectful and professional service from start to finish. Overall an unexpected and appreciated experience Thank you More

by smartstartw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all service personnel I encountered, Brent Popdan
December 01, 2021

Communication was goodNeeded 15 words to move to the Communication was good Needed 15 words to move to the next slide one two three More

by Jimbackus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dodd
December 01, 2021

I’ve been driving my Ford for 3 years so I’ve visited a few different Ford dealerships over the years for maintenance. This specific Ford dealership (autonation Union city) has been my least favorite. I us More

by Fran Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember talking to a Sydney or Brent so I won’t rate them.
November 30, 2021

I didn’t have an appointment but my service representative (Joe) was able to work my truck in to complete the requested service. This is customer service at it best. More

by fiveredd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd - Service Dept.
Dec 03, 2021 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2021

Joe Dodd went above and beyond to ensure my car was taken care of and completed before closing. All of the service reps tend to be courteous and helpful but Joe will be my go-to whenever I have to have my ca More

by CC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dodd
Dec 02, 2021 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2021

Took longer than I expected , but Mr. Dodds, my service advisor kept me updated on the progress and the difficulty of getting parts for my vehicle. It was great working with him. More

by Bootsiescats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dodd
Nov 29, 2021 -

Bootsiescats responded

Took longer I expected, but Mr, Dodd, my service advisor kept me updated on the progress and the difficulty of getting parts for my vehicle. It was great working with him.

November 27, 2021

Great experience at the Union City dealership, and Joseph was an amazing service advisor. His level of service was stellar from the time I arrived until I picked up my car. He made sure that both my oil chan More

by Tameka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Service Advisor)
Dec 02, 2021 -

Stivers Ford South responded

Hi Tameka, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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