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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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April 28, 2022

Joe Dobbs was one of the best customer service representatives I have ever dealt with. More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dobbs
May 02, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Went in for a oil change with an appointment at 8:30. I arrived at 8:15, and I was still kept there for 2hrs and 45 minutes. Overall a good dealership but the service department needs to improve turn aro More

by Tooshort30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 29, 2022 -

Stivers Ford South responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Union City take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6075. We would appreciate the chance to turn your experience around.

April 26, 2022

James Briggs is excellent. Has excellent customer service skills. Very professional and thorough. I request him for all my service needs. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Apr 28, 2022 -

Stivers Ford South responded

Hi Carolyn, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

James Briggs and Ken Bailey are the best. Diesel trucks are complicated to work on and if the tech doesn't know what he's doing, it can be a mess fast ! I've used these two for years, I depe More

by C125bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Apr 24, 2022 -

Stivers Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

This Autonation store has continued to go downhill in the past 3 years. Service department stinks... over 3 hours for an oil change. More

by glblanks
Recommend Dealer
No
Employees Worked With
Joe Dodd
Apr 24, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6075 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 20, 2022

I have been bringing my cars here for years and have been treated with professionalism each and every time I come. More

by Lance Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bridges
Apr 23, 2022 -

Stivers Ford South responded

Hi Lance, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

I made an appointment for service on Wednesday evening for 8 am the following morning. I arrived at 7:50 am and they took my truck right in. As I waited in the lounge, the tech servicing my truck actual More

by Larry Parrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Apr 18, 2022 -

Larry Parrott responded

Service department was outstanding!

April 18, 2022

Very professional and courteous. Chris took care of my auto needs . He was through and explained all that my extended warranty covered. My Ford Expedition was ready for pickup as pro More

by Dan Phillips
Recommend Dealer
Yes
Employees Worked With
Chris was my service rep
Apr 21, 2022 -

Stivers Ford South responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Ford Union City! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2022

Excellent customer service. Always communicate directly to ensure service is complete. providing estimate up front More

by lsw272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Apr 21, 2022 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 14, 2022

It's unfortunate that they lost so many good employees like David Miller. I still like their service and always recommend them. More

by rfears9826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harding
Apr 16, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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