Stivers Ford South - Service Center

I generally come in without an appointment, so I am prepared to wait 2-3 hours for oil change. I dropped my truck off for servicing 9 days ago and still have not heard anything--no diagnostic has been prepared to wait 2-3 hours for oil change. I dropped my truck off for servicing 9 days ago and still have not heard anything--no diagnostic has been performed. Was told that they were short on help. More

My gift cards came up missing from my car after servicing, very sad poor, no integrity. servicing, very sad poor, no integrity. More

This is the 2nd time I have had repairs done at this location. This time I had work done on my radiator, water pump , etc and noticed they also performed a cooling system flush. When I got my car bac location. This time I had work done on my radiator, water pump , etc and noticed they also performed a cooling system flush. When I got my car back, I was checking the oil the very next day and there was ZERO COOLANT! I immediately called and left a message for the service manager and explained the situation. I requested a refund for this portion of the service. I appreciate that he listened to what I had to say, apologized and was successful in obtaining a refund for this portion of the work. Yes, I would use them again and feel comfortable knowing my vehicle is in good hands and my business is valued. More

I know when I take my Ford Flex in for service, that Joe Dodd will always greet me with a smile and ready to help me with my cars needs! He is the best service employee and always keeps me updated by text, Dodd will always greet me with a smile and ready to help me with my cars needs! He is the best service employee and always keeps me updated by text, takes care of every detail and gives 100% to his customers! I drive from Hampton to Union City just to get the service from this dealership! Thanks AutoNation Ford Union City for offering such great service and I love my Ford Flex I bought from your dealership! It is the best vehicle I have ever purchased, and I have the best service with your department. I have bought from 3 other dealerships---but yours is the best! Thanks so much!! More

I’ve experienced great service every time I take my cars in for service. James Briggs is who I mostly deal with and he does a fantastic job of getting my car taken care of. I have zero complaints in for service. James Briggs is who I mostly deal with and he does a fantastic job of getting my car taken care of. I have zero complaints More

My experience was great I came in for an oil change and was out less than a hour! was out less than a hour! More

I was greeted with a wonderful warm smile. He was very professional assisting me with service and answer questions about my vehicle. He really took time to explain to me that I left the deale He was very professional assisting me with service and answer questions about my vehicle. He really took time to explain to me that I left the dealership with understanding. More

I have been bring my Truck to Auto Nation for a very long time. Joe Dodd was my service agent this time. He was very nice and helpful. He did what he promised to do. They figured out why my truck was not wo time. Joe Dodd was my service agent this time. He was very nice and helpful. He did what he promised to do. They figured out why my truck was not working and fixed the problem. I recommend Auto Nation Ford Service if your auto is in need of repair. More

Great service the best I've had in a very long time. My rep was the best My rep was the best More

Drake was great! I will ask for him next time my car needs service! Thanks I will ask for him next time my car needs service! Thanks More