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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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June 30, 2022

They are always attentive and keep you updated on the status of your vehicle. The work performed is always quality. More

by travellap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Biggs
Jul 03, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 29, 2022

I was immediately entered the service area and was greeted happily by my Service Advisor, Mr. James Briggs. He had my on-line service request and asked if there were additional needs to be added. I ha More

by edisoncooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James Briggs
Jul 02, 2022 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 28, 2022

Joe understood my situation and was able to accommodate me immediately, Thank you Joe Dodd for your excellent service! More

by Ray OBree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Jun 29, 2022 -

Stivers Ford South responded

hi Ray, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 28, 2022

James always takes great care of me. Quickly reviews scheduled maintenance and honest on timing to complete. Great communication on updates and letting me know when I can pick my vehicle More

by Jim
Recommend Dealer
Yes
Employees Worked With
James Briggs
Jun 29, 2022 -

Stivers Ford South responded

Hi, we are pleased to hear you had such a positive experience with us, Jim! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2022

I have a service plan for oil change and tire rotation with fluids, however when I get service and request everything be check and rotate tires they don't. How do I know? because I mark my tires. The last More

by godislove1994
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service center
Jun 29, 2022 -

Stivers Ford South responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Union City. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help.

June 27, 2022

I was greatly pleased w/ my experience at Auto Nation Ford in Union City, GA. I was completely satisfied from the initial appointment set up to the delivery w/ Ms Pam & the pick up from Drake Lawrence. I More

by Anntfindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny, Ms Pam, Drake Lawrence.
Jun 29, 2022 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

My experience with this dealerdhip has always been mostly positive. Usual I get the service I request. More

by Cande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Richards
Jun 28, 2022 -

Stivers Ford South responded

Hello Cande, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 24, 2022

My service representative Joe Dodd is always very informative and communicates quickly on updates when I am getting repairs or any service done to my vehicle. That's why I always go back and use him More

by Kendranalley54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Jun 27, 2022 -

Stivers Ford South responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Union City. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

Awesome work by Joe who contact me with the status of my vehicle and had it done in less time More

by rkrobins.rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 23, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

James Briggs takes great care of me every single time! I appreciate his knowledge and attention to my service needs. The Ford advantage program should be easier to access instead of having customers compl More

by Kee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Jun 22, 2022 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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