Stivers Ford South - Service Center

I went in for an oil change, even though I did not have an appointment. I was met by Pam Richards, who told me she would get me in as soon as possible. In a couple of hours they were finished with my car a an appointment. I was met by Pam Richards, who told me she would get me in as soon as possible. In a couple of hours they were finished with my car and I was on my way. More

Very slow service dropped off my vehicle for warranties repairs didn’t get it back for a week and a half and they didn’t change my oil. repairs didn’t get it back for a week and a half and they didn’t change my oil. More

I went in for an oil change and it was easy to schedule online and service was quick! They called me when car was ready and it was real easy picking it up. online and service was quick! They called me when car was ready and it was real easy picking it up. More

Quick, concerned and very friendly staff. They answered all my questions. I would recommend this location to others. They answered all my questions. I would recommend this location to others. More

Made an oil change appointment and still waited 2. 5 hours for it to be done while I was the only person in the waiting room. 5 hours for it to be done while I was the only person in the waiting room. More

The service was delivered on time and the service representative was excellent in customer service skills. She was efficient and listened carefully to my request. She called to let me know my care wa representative was excellent in customer service skills. She was efficient and listened carefully to my request. She called to let me know my care was ready. Watching her interaction with other customers assured me that her customers care disposition is authentic. More

10/10 service in the service department. Thank you Chris on taking the time to make my experience at union city ford a good one. Thank you Chris on taking the time to make my experience at union city ford a good one. More

great customer service from everyone and my service was completed on time and very detailed on what the service problem was completed on time and very detailed on what the service problem was More

Very committed and dedicated to their job and always sure customers are very happy also customers are very happy also More

My lack of inspirational words is enough to be stated. Please do better in the future. Please do better in the future. More