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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

Sort by
July 11, 2022

I went in for an oil change and it was easy to schedule online and service was quick! They called me when car was ready and it was real easy picking it up. More

by elly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Huband
Report | Print
Jul 14, 2022 -

Stivers Ford South responded

Hi Elly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2022

Quick, concerned and very friendly staff. They answered all my questions. I would recommend this location to others. More

by vjamess1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 14, 2022 -

Stivers Ford South responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Union City and we hope to be of service again in the future.

Jul 14, 2022 -

vjamess1978 responded

Yes

July 07, 2022

Made an oil change appointment and still waited 2. 5 hours for it to be done while I was the only person in the waiting room. More

by Tkmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 08, 2022 -

Stivers Ford South responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6075 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

July 07, 2022

The service was delivered on time and the service representative was excellent in customer service skills. She was efficient and listened carefully to my request. She called to let me know my care wa More

by battleaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer care representative
Report | Print
Jul 10, 2022 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 06, 2022

10/10 service in the service department. Thank you Chris on taking the time to make my experience at union city ford a good one. More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jul 08, 2022 -

Stivers Ford South responded

Hello Troy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2022

great customer service from everyone and my service was completed on time and very detailed on what the service problem was More

by bonesvilleatl50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and James
Report | Print
Jul 06, 2022 -

Stivers Ford South responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2022

Very committed and dedicated to their job and always sure customers are very happy also More

by adomfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Biggs
Report | Print
Jul 06, 2022 -

Stivers Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

My lack of inspirational words is enough to be stated. Please do better in the future. More

by king26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They know
Report | Print
Jul 06, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help.

July 04, 2022

I did some Somme work on my car did not go so well did have on worker’s on hand 7/3/2022 my appointment it have been years with the company after Covid-19 2021 it have do down hill with service More

by susanwatts104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamela Richards Hu
Report | Print
Jul 06, 2022 -

Stivers Ford South responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

July 04, 2022

Waited two weeks but I knew my issue would get the fixed correctly. Car rides great after service. More

by Adriennes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Lawerance
Report | Print
Jul 06, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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