Stivers Ford South - Service Center
Union City, GA
381 Reviews of Stivers Ford South - Service Center
Had an unforgettable experience, felt profiled and victimized for patronizing AutoNation twice and choosing this location to domesticate my service contract. The GM did his best to remedy my experien victimized for patronizing AutoNation twice and choosing this location to domesticate my service contract. The GM did his best to remedy my experience and I thank him for the empathy, but at the end my experience was horrible, I felt betrayed by the dealership that is supposed to look after their vehicle. Many questions that I raised at this visit with regards to what needed to be done for such visits that was not done has not been answered, even after paying for a service that I was giving an initial price by the service representative but prices sky rocketed when it gets to the assistance manager for the same service, when it gets to picking up my vehicle I couldn’t just believe what followed even after the GM intervened by offering to loan me one of their vehicle to be able to go to work (very timely), upon returning the loan vehicle at the instance of the shop, the experience was the same nothing changed, forcing the GM to intervene a second time. By the time I was leaving with my vehicle I noticed that my Sunroof Glass Seal has been ripped off. I have documented my experience and will be bringing it to the attention of the corporate, this has become necessary because I have a running service contract with AutoNation and two vehicle still being paid from them. I’m now at a point where I feel my vehicle is not safe with the company that is supposed to look after the vehicle, more so when the vehicle is technically their vehicle with one of them still within service contract. More
Just had my F150 serviced at Autonation Union City GA. Just wanted to provide a shout out to Christopher Harder, always top shelf service and a honest guy. I have no problem taking my Ford to this dealer. Just wanted to provide a shout out to Christopher Harder, always top shelf service and a honest guy. I have no problem taking my Ford to this dealer. Thank you Sir! More