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Stivers Ford South - Service Center

Union City, GA

4.0
381 Reviews

381 Reviews of Stivers Ford South - Service Center

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September 21, 2022

Service was done correctly and the truck was returned on time (in September, a local Ford Dealership told me they are setting up appointments for March). The Service representative worked to get the truck More

by Piper0da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Sep 25, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2022

Terrible, Terrible, TERRIBLE experience from both Ford and Auto Nation!!! I am having a TON of issues with my 2016 Ford Fusion and no resolution in sight. A few days after driving off the lot, I notic More

by territrep06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle, Jerry, Mike, Christopher
Sep 25, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6075. We hope to hear from you.

Sep 29, 2022 -

territrep06 responded

This has already been tried…NUMEROUS times. I’ve got screenshots as proof; that’s the exact same number I’ve called - I have left the GM via Union City AND Marietta several voicemails and emails with no response

September 21, 2022

I have a very bad experience with this Dealer and with Ford Motor Company, I bought a Ford Certified Car, and it has been a nightmare since I bought it, 2 months after I bought it, the car had a recall wi More

by jyanar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Briggs, Mike Stevens, and the Service Manager Charles
Sep 25, 2022 -

Stivers Ford South responded

Hi Jyanar, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6075. We hope to hear from you.

September 13, 2022

They were very courteous and helped with the issue I had with my vehicle instantly More

by donald_taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Sep 18, 2022 -

Stivers Ford South responded

Hi, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

September 04, 2022

Good job on my car it didn’t take long for the oil change at all. More

by rpsalms23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 09, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2022

It was the perfect experience. My Ford escape was repaired quickly and efficiently. I will be using them again. More

by Big Bri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2022 -

Stivers Ford South responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

One hour in and out real fast for the works oil change thank you Chris.⭐️⭐️⭐️⭐️⭐️ More

by Safe driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 07, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Very friendly. Great work. Been going there for many years and never had a problem More

by mistyunderwood54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2022 -

Stivers Ford South responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Union City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 30, 2022

Service techs are always friendly and helpful The facility us always nice and clean. The truck was ready when promised. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 04, 2022 -

Stivers Ford South responded

Hello Rick, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2022

People are nice but had a complete oil change done and the tires weren’t rotated. Nor was the oil gauge reset. More

by Latrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl
Sep 03, 2022 -

Stivers Ford South responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6075. We would appreciate the chance to turn your experience around.

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