
Stivers Ford South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My vehicle was taken in the shop for a coolant leak. The service advisor Joe. was very professional and courteous. I give him high praise for taking care of my vehicle. There were concerns about the cost. B service advisor Joe. was very professional and courteous. I give him high praise for taking care of my vehicle. There were concerns about the cost. But he managed to work it out at the end. Auto Nation Ford Union city you rock. More
Assign service person not in, Joe Dodd offered to help. He took charge and handled my service needed and pointed out my tires were worn also. I was preparing for a trip so I am very satisfied with this ser He took charge and handled my service needed and pointed out my tires were worn also. I was preparing for a trip so I am very satisfied with this service adviser and service. More
I am continuously impressed with the service excellence at Ford Auto Nation Union City, Georgia. The consistency in service is reflective of the relationship customers are able to build with their service at Ford Auto Nation Union City, Georgia. The consistency in service is reflective of the relationship customers are able to build with their service provider. More
UPDATE:10/19 I reached out to the GM as provided in a comment left by the dealership and have not heard anything back from him yet. Original review date 10/15 I purchased a 2012 Honda in August 2021. comment left by the dealership and have not heard anything back from him yet. Original review date 10/15 I purchased a 2012 Honda in August 2021. I guess because of the car shortage they were pressed for sales and showed me a car that was just traded in and hadn’t been cleaned or serviced. After purchasing the car they say they cleaned and serviced it but it still smelled like smoke and animals from the previous owners and when I complained they sprayed an entire bottle of air freshener in the car and gave it back to me. Less an 90 days later I get alerts for a bad airbag system. I took it to the Autonation Honda for service and they tell me it’s my battery and tried to charge me over $300 to replace. I replace the battery myself only to find out the alternator is also bad and they are refusing to replace it while it is still covered under the warranty. As well as the airbag system needing to be replaced. You would think that buying a car from a reputable and such a large company as autonation that you would receive top notch service and this was not the case. These guys are pressed for sales and will sell you whatever they have just to get a sale. Do your research and have your own mechanic check out your cars while you can still return it because you can’t trust their service or their service department. WILL NOT be purchasing another vehicle from any autonation chain. More
My service manager was very slow and inexperienced. The only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased my F 150 from your store in 2015 and have only allowed it to be serviced by your company. I suggest you train people in class and not on customer’s time. I’ve never been a fan of dealerships service departments because I know its your profit center but your service was excellent. This may have lost a 6 year customer. You can check out who the slow people was. He would not give my paperwork to another service manager. Can you believe I was forced to wait!! I’m sure me as one customer doesn’t matter to a large conglomerate like Nation with so many stores across the country but my time and experience happen to matter to me. More