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Stivers Ford South

Union City, GA

3.8
605 Reviews
Are you interested in a particular Ford car, truck, or SUV but unsure if it fits your budget? Or maybe you're looking to upgrade your daily ride without the hassle of pushy sales tactics typical of many dealerships? If so, Stivers Ford South is here to offer you a better experience. As the top name for Ford vehicles in Atlanta and a leading provider of high-quality pre-owned cars, you can trust Stivers Ford South to have exactly what you're looking for in your next vehicle. Whether it's the hardworking F-150, the sleek Mustang, or the family-friendly Escape or Explorer, Stivers Ford South has an unmatched selection of new Ford vehicles in the Atlanta GA area. When it comes to customer service, we continue our commitment to excellence. Your satisfaction is our top priority, so you can expect a friendly, stress-free, and welcoming environment as you shop for the right Ford vehicle. Ready to see why Stivers Ford South is the go-to choice for car buyers in Union City, GA seeking the perfect blend of service, support, selection, and value? Visit Stivers Ford South today, and we'll gladly show you the many benefits of shopping with the most trusted Ford dealer in Union City, GA.
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4355 Jonesboro Rd

Union City, GA

30291

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Showing 605 reviews

June 12, 2024

Every one at the dealership was super nice. They gave me a good deal on my trade in and they were able to combine some rebates for a good deal. More

by jason_p_jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Dunlap
Jun 14, 2024 -

Stivers Ford South responded

Hi, thank you for taking the time to leave a review for us at AutoNation Ford Union City. We're happy we could meet your expectations! We hope to see you soon!

June 04, 2024

Worst customer service ever, 7:30 appointment. Told to leave vehicle at service center, given multiple estimates of cost ,and completion time, was unable to speak with my customer service person,w More

by wsloan210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate
Jun 07, 2024 -

Stivers Ford South responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Union City take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help.

May 20, 2024

Incompetent mechanics. The last time I went for service I said that I would not return I returned and it was no better . I paid for the Works. My tires were not rotated. More

by kathywalstoncarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
May 21, 2024 -

Stivers Ford South responded

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (770) 674-6075 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 17, 2024

Service received was above and beyond. The technical support was excellent. All my concerns about my car break down was resolved in 2 hours. I am a happy customer. More

by aremuogunleye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 20, 2024 -

Stivers Ford South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2024

Took my truck in on Friday and said would look at and advise by Wed. I picked up on following Friday. Never looked at or let me know that they haven't. More

by Racerman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaz
May 16, 2024 -

Stivers Ford South responded

Hi, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 07, 2024

Customer service was superb. Ms. Cynthia was extremely helpful and patient. I would highly recommend this dealership for future car buyers More

by Aljohnson4432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Lutalo
Apr 09, 2024 -

Stivers Ford South responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 11, 2024

GO SOMEWHERE ELSE! !!! Do not use this dealership. They will coax you into their office with a deal they have no intention on honoring. I recently took a vehicle into More

by lmck205
Recommend Dealer
No
Employees Worked With
Do Not Recall
Mar 14, 2024 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6075 to discuss what we can do to help.

March 08, 2024

**BEWARE*** Do not use this service dept. If I had read the reviews and all of the xx "Please let us make it right" responses on Google I never would have used them. They are riding on people More

by rroberts8622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Metcalf
March 04, 2024

Dealership was very friendly, non aggressive and a pleasure doing business with them . Looking forward to next time and highly recommend them . More

by Charles Petit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shardae in sales and Charlie in finance dept
Mar 08, 2024 -

Stivers Ford South responded

Hi Charles, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2024

Very much a one way deal. They just want your money. It's been a month since we sign the 80k vehicle purchase and we are still waiting for the dealer to follow through with More

by colettedeetlefs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ciara
Feb 20, 2024 -

Stivers Ford South responded

Hi, Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Ford Union City

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