Stivers Ford Lincoln
Waukee, IA
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Buyer beware! We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point inspection" yet things that are on the list don't work right and were never fixed. I hate to think what else didn't get checked, if they are willing to completely ignore the things I CAN check! To make matters worse, we had a low tire and when we brought it to a mechanic they said they wouldn't plug it because it was in such bad shape. All four tires were bad--he went on to say that he couldn't believe a dealership would sell a car with four tires in the shape they were in. Stiver's promise of a 172 point inspection is intended to give you peace of mind that you are buying from a credible and trustworthy dealership however it is nothing but BS! Buyer beware. They sold me a car with a 90 day warranty, so I hope that isn't a bunch of BS too, and they fix the things that were supposed to be fixed before the sale of the car. More
Leasing Lincoln MKZ Hybrib Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three ve Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three vehicles and, especially, the people at Stivers. More
Wonderful experience The entire staff was very helpful and did plenty of follow up with us. We have reccomended them to friends and family. Ryley was waiting at the front The entire staff was very helpful and did plenty of follow up with us. We have reccomended them to friends and family. Ryley was waiting at the front door to install our new vehicle. We were offered a drink as well. More
Excellent Customer Service My husband and I knew we needed to replace the work car and started out the day by just going to look at various car dealers. We decided to stop in t My husband and I knew we needed to replace the work car and started out the day by just going to look at various car dealers. We decided to stop in to Stiver's Ford and that is where we met Brian Schroeder. He took care of us from the time we stepped out of the car until we bought our new vehicle. I have told all my friends about the outstanding service we received from Brian and the staff and Stiver's Ford. Two thumbs up to all the employees at Stiver's. We will be coming back when we need another vehicle. More
Great Follow Up After Sale! Dustin was very helpful from the first time I stepped on the lot. Respected the time I had to look at vehicles and didn't pressure me to sit down and Dustin was very helpful from the first time I stepped on the lot. Respected the time I had to look at vehicles and didn't pressure me to sit down and talk numbers until I was ready. He spent the time to make sure I was happy with my purchase after the sale as well. More
Must Try Them! Thank you so much! Jeff Nelmark and Kit Thongsouk are the BEST!!! NO nonsense folks that WILL steer you right. BEST treatment ever by a car dealer. Mr Thank you so much! Jeff Nelmark and Kit Thongsouk are the BEST!!! NO nonsense folks that WILL steer you right. BEST treatment ever by a car dealer. Mr. Stiver, if you don't keep them, you are making a terrible business choice. I felt respected and honored. Thank you for top-notch service and respectful employees. I am recommending you to EVERYONE I know. Michael Ure More
Sales experience I have purchased several vehicles from Stivers and have always found the sales team to be very friendly and professional. They are very interested in I have purchased several vehicles from Stivers and have always found the sales team to be very friendly and professional. They are very interested in customer satisfaction in each transaction. The service department is excellent as well. More
Great Experience at Stivers Stiver's Ford was so helpful from the minute we walked onto the lot, I was looking to test drive and get the best deal on an Escape, and had a car to Stiver's Ford was so helpful from the minute we walked onto the lot, I was looking to test drive and get the best deal on an Escape, and had a car to trade in. They handled every detail of the sale with care and made sure I was well informed the whole way through. More
Great Dealership I have bought several new F150s over the last several years. I also have my vehicles serviced at Stivers and have always been pleased with the staff. I have bought several new F150s over the last several years. I also have my vehicles serviced at Stivers and have always been pleased with the staff. Highly recommend. More
Great closure The sales agent was very nice and patient. Showed us many options and inventory on hand was various and plentiful. I especially enjoyed the fact th The sales agent was very nice and patient. Showed us many options and inventory on hand was various and plentiful. I especially enjoyed the fact that the closing the deal went smoothly. More