Stivers Ford Lincoln

Went Above to Connect By the time I got to Stivers, I had been to two other dealerships in the local area. We really came just to check out inventory and prices. My husban By the time I got to Stivers, I had been to two other dealerships in the local area. We really came just to check out inventory and prices. My husband and I have worked many times with a local dealer that we trust and the only reason we even looked out of town was to see if anyone else had more specifically what we were looking for and didn't see in the local inventory. I am a pretty "cut to the chase" kind of buyer. By the time we get to a purchase, we have done our homework - what we are wanting and willing to putdown/pay per month. Kyle was honest and really got down to the bottom-line and when I told him we have been uber loyal to our previous dealership and that we just were looking to see if anyone had the car we were seeking in their inventory. He stated, "Well, I've only got one shot to show you why we are the right choice." Even though I didn't really go there to purchase, he worked with their business manager to meet every bottom-line expectation that we had. Not only did they go out of their way with the purchase - they saved us so much work in the close of our currently expiring Ford lease car. (We NEVER expected that and were thinking we would have to still do all the work for the lease group Ford uses to come, inspect and return the lease that was nearly up, which our previous dealer told us we would have to do for ourselves. THEY DID ALL OF THIS FOR US ---- WITHOUT US ASKING THEM! Now, that is above and beyond!) The last clenchers were how fast the transaction (which our experience is typically a return visit and takes many hours manually to go through) and the after sale service they told us about, wow - with an iPhone App to schedule, and hours that go from 7 AM - midnight (a big deal for us since we are an hour away). I hope all of our future interactions with them are this easy. We left the dealership --- after hours, because they stayed to complete the transaction, with a set of keys, a clean new car and a full tank of gas --- and we never expected all this, At this point, I am looking forward to working with them in the future, if they are consistent in this kind of sales and service! More

Excellent service This is our second car purchase with Stivers. Our experience on both occasions have been fantastic. Brian & Kip made our car buying experience positiv This is our second car purchase with Stivers. Our experience on both occasions have been fantastic. Brian & Kip made our car buying experience positive & extremely easy. I'd highly recommend them to family & friends. More

Happy with purchase. Staff was very helpful at helping us the truck we wanted. Everyone very friendly. We found it a great truck shopping experience. Kyle and Kit both h Staff was very helpful at helping us the truck we wanted. Everyone very friendly. We found it a great truck shopping experience. Kyle and Kit both helped us and answered all the questions we had. We would recommend coming to Stiver's to purchase their next vehicle. More

Fantastic Customer Service Monica Sherman was the most pleasant person I've ever meet, she was helpful through every step of the way she worked with Kit Thongsouk whom gave me Monica Sherman was the most pleasant person I've ever meet, she was helpful through every step of the way she worked with Kit Thongsouk whom gave me the best deal possible.. I went in to trade in my current Vehicle for a particular vehicle in mind but they gave me an even better dear in a more up to date car then I was looking for. More

THEY SOLD ME THIS CAR ILLEGALLY stivers ford and Lincoln in waukee Iowa sold me a 2013 Dodge Dart has 100,000 mile power train warranty and came with a check list that everything was stivers ford and Lincoln in waukee Iowa sold me a 2013 Dodge Dart has 100,000 mile power train warranty and came with a check list that everything was good to go and I bought the car on 02/14/2015. Now on 4/26/2016 I had to take my car to a dodge dealership because of an issue. I was advised by the manager of the dealership that my car had a major manufactures defect that may have to cause us to replace the whole engine and the whole transmission the manager also informed me that it was highly illegal for Stivers ford and Lincoln due to the federal act 49 USC 30112(b) , this can be found on www.nadafrontpage.com. When I called Stivers the manager refused to help and said that's not a law even while me and the dodge manager read it to him. Since this company can't even pay to fix the car they sold to me illegally I have already contacted the BBB and waukee police department and on Monday I will be contacting the Iowa attorney generals office and the commissioners office. I have also already contacted a lawyer to begin a major lawsuit against this unethical, unprofessional and illegal company. More

Buyer beware! We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point inspection" yet things that are on the list don't work right and were never fixed. I hate to think what else didn't get checked, if they are willing to completely ignore the things I CAN check! To make matters worse, we had a low tire and when we brought it to a mechanic they said they wouldn't plug it because it was in such bad shape. All four tires were bad--he went on to say that he couldn't believe a dealership would sell a car with four tires in the shape they were in. Stiver's promise of a 172 point inspection is intended to give you peace of mind that you are buying from a credible and trustworthy dealership however it is nothing but BS! Buyer beware. They sold me a car with a 90 day warranty, so I hope that isn't a bunch of BS too, and they fix the things that were supposed to be fixed before the sale of the car. More

Leasing Lincoln MKZ Hybrib Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three ve Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three vehicles and, especially, the people at Stivers. More