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Stivers Ford Lincoln
Waukee, IA
336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 336 reviews
July 15, 2016
Excellent service This is our second car purchase with Stivers. Our experience on both occasions have been fantastic. Brian & Kip made our car buying experience positiv This is our second car purchase with Stivers. Our experience on both occasions have been fantastic. Brian & Kip made our car buying experience positive & extremely easy. I'd highly recommend them to family & friends. More
by Royal1
Employees Worked With
Brian Schroeder, Kit Thongsouk
June 02, 2016
End to End Service! Top Notch Professionalism I walked onto Stiver's lot and was amazed at the selection of used and certified pre-owned vehicles they had available. I scoured the websites and fo I walked onto Stiver's lot and was amazed at the selection of used and certified pre-owned vehicles they had available. I scoured the websites and found better deals here which included factory warranty enhancements ensuring that my vehicle would be covered for plenty of time to come. From sales to service to finance, I was greeted with professionalism and a smile. NO gimmicks, no BS. Best prices and quick results. Thank you Stivers Ford!! More
by F150Driver
Employees Worked With
Matt Lahr, Brian Schroeder
May 24, 2016
Happy with purchase. Staff was very helpful at helping us the truck we wanted. Everyone very friendly. We found it a great truck shopping experience. Kyle and Kit both h Staff was very helpful at helping us the truck we wanted. Everyone very friendly. We found it a great truck shopping experience. Kyle and Kit both helped us and answered all the questions we had. We would recommend coming to Stiver's to purchase their next vehicle. More
by farmguy74
Employees Worked With
Kyle Meinecke, Kit Thongsouk
May 24, 2016
Excellent buying experience and follow up after the sale I am very pleased with the experience I have had with Stivers Ford and especially Dave Dowie and Matt Lahr. I really appreciated how I was treated bo I am very pleased with the experience I have had with Stivers Ford and especially Dave Dowie and Matt Lahr. I really appreciated how I was treated both before and after the sale. Every question I had was answered timely and completely. I am glad I chose Stivers for my new vehicle needs, even though there were several dealerships closer to where I live. I will defiantly refer others to this team at Stivers! More
by Very Pleased with my Stivers expereice
Employees Worked With
Matt Lahr, Ron Reese, Dave Dowie
May 24, 2016
Good experience The staff was very helpful in getting us the vehicle we wanted with the options we were looking for. Very courteous and helpful with and through the The staff was very helpful in getting us the vehicle we wanted with the options we were looking for. Very courteous and helpful with and through the purchase process. Appreciate the time taken at vehicle pick up to make sure we were comfortable with the vehicle and how to get the "best" out of it. More
by Mike
Employees Worked With
Erik Trabert, Kyle Meinecke, Kenny Hay, Todd Holland
May 23, 2016
Fantastic Customer Service Monica Sherman was the most pleasant person I've ever meet, she was helpful through every step of the way she worked with Kit Thongsouk whom gave me Monica Sherman was the most pleasant person I've ever meet, she was helpful through every step of the way she worked with Kit Thongsouk whom gave me the best deal possible.. I went in to trade in my current Vehicle for a particular vehicle in mind but they gave me an even better dear in a more up to date car then I was looking for. More
by Leslie Robertson
Employees Worked With
Kit Thongsouk, Monica Sherman
May 01, 2016
THEY SOLD ME THIS CAR ILLEGALLY stivers ford and Lincoln in waukee Iowa sold me a 2013 Dodge Dart has 100,000 mile power train warranty and came with a check list that everything was stivers ford and Lincoln in waukee Iowa sold me a 2013 Dodge Dart has 100,000 mile power train warranty and came with a check list that everything was good to go and I bought the car on 02/14/2015. Now on 4/26/2016 I had to take my car to a dodge dealership because of an issue. I was advised by the manager of the dealership that my car had a major manufactures defect that may have to cause us to replace the whole engine and the whole transmission the manager also informed me that it was highly illegal for Stivers ford and Lincoln due to the federal act 49 USC 30112(b) , this can be found on www.nadafrontpage.com. When I called Stivers the manager refused to help and said that's not a law even while me and the dodge manager read it to him. Since this company can't even pay to fix the car they sold to me illegally I have already contacted the BBB and waukee police department and on Monday I will be contacting the Iowa attorney generals office and the commissioners office. I have also already contacted a lawyer to begin a major lawsuit against this unethical, unprofessional and illegal company. More
by Slipknot2
Employees Worked With
Matt Pattersen, John Mullen, Anthony Meyers
April 25, 2016
Buyer beware! We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point inspection" yet things that are on the list don't work right and were never fixed. I hate to think what else didn't get checked, if they are willing to completely ignore the things I CAN check! To make matters worse, we had a low tire and when we brought it to a mechanic they said they wouldn't plug it because it was in such bad shape. All four tires were bad--he went on to say that he couldn't believe a dealership would sell a car with four tires in the shape they were in. Stiver's promise of a 172 point inspection is intended to give you peace of mind that you are buying from a credible and trustworthy dealership however it is nothing but BS! Buyer beware. They sold me a car with a 90 day warranty, so I hope that isn't a bunch of BS too, and they fix the things that were supposed to be fixed before the sale of the car. More
by Anne
Employees Worked With
Manager Matt Peterson, Arlynd Edgington
April 11, 2016
Leasing Lincoln MKZ Hybrib Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three ve Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three vehicles and, especially, the people at Stivers. More
by Tdelo
Employees Worked With
Chris Heck, Don Waller
April 06, 2016
Wonderful experience The entire staff was very helpful and did plenty of follow up with us. We have reccomended them to friends and family. Ryley was waiting at the front The entire staff was very helpful and did plenty of follow up with us. We have reccomended them to friends and family. Ryley was waiting at the front door to install our new vehicle. We were offered a drink as well. More
by Stacey71
Employees Worked With
Ryley Schleder, Matt Lahr
