Stivers Ford Lincoln
Waukee, IA
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found just the right vehicle Anthony Meyers was very helpful in finding just the right vehicle for my wife and I he was very courteous and attentive to our needs Anthony Meyers was very helpful in finding just the right vehicle for my wife and I he was very courteous and attentive to our needs More
Bought another Ford F-150 a new 2016 We bought a new Ford F-150 2013 from Stivers and Erik Trabert treated use like we were celebrities. We had stopped at Stew Hansen's Dodge on our way We bought a new Ford F-150 2013 from Stivers and Erik Trabert treated use like we were celebrities. We had stopped at Stew Hansen's Dodge on our way to Stivers because we were indecisive on whether to get a Ford or Dodge. We stood in the rain walking the lot looking at trucks for around 45 minutes and no one came over to help us not even the ones who were outside moving vehicles around on the lot. We got to Stivers and were greated by Erik in the rain. He listened to all we had to say about what we were looking for. And we bought the perfect truck a 2013 Ford F-150. We decided to look at the 2016 trucks at Stivers. Erik remembered us immediately. Again, we got the red carpet rolled out for us (again it was a day filled with rain). We bought our New Ford F-150 again from the one and only Dealer who really puts customers 1st-STIVERS!!! More
Superior customer service Anthony went above all expectations to help find the vehicle that met my long list of wants. Anthony worked through a lengthy search and decision proc Anthony went above all expectations to help find the vehicle that met my long list of wants. Anthony worked through a lengthy search and decision process and was nothing but helpful and courteous throughout. More
Don't buy from her We purchased a car from this dealership. The credit department was horrible and they lie about things. They said we had to get protection for the car We purchased a car from this dealership. The credit department was horrible and they lie about things. They said we had to get protection for the car or we couldn't get loan. I know know it's illegal to make you buy one. We asked for our date to pay evey month to be after the 15th . He stated that all we had to do is call the loan company to change date. The first car we test drove the caliper on brake was only attached by one bolt. Then after seeing what we wanted we bought it. Then the credit person kept calling for us to get a new title for the trade in because they lost it. It's was bad. Never going back More
Horrible Sales and Presentation Recently purchased a brand new SUV. Our sales rep had no idea what they were doing, how to relate to us or seemed like she cared. The presentation ski Recently purchased a brand new SUV. Our sales rep had no idea what they were doing, how to relate to us or seemed like she cared. The presentation skills when dealing with the offers was messy. They only presented 1 option on paper instead of 3. Also when trying to negotiate all season floor mats into the deal, she checked the computer for inventory, then said they had none in stock and that was that. Very rude, unpleasant experience at Stivers. Your better off going to Woodhouse. Lastly, now my brand new car is having chip card problems as well as random sensor reads while driving. More
purchase of 2016 Lincoln MKX WE were interested in the 2016 Lincoln MKX after reading the reviews in Consumer Reports, KBB, Edmunds & others.. We could have gone to lots of WE were interested in the 2016 Lincoln MKX after reading the reviews in Consumer Reports, KBB, Edmunds & others.. We could have gone to lots of dealers but found that Stivers in Waukee, Ia have a large selection & were eager to do business.. Our experience with their salesman Ryley SChleder was excellent... He was very helpful in explaining the features of the CUV, but also why we should do biz with Stivers... After the sale, Ryley kept in touch to make sure all of our expectations were met..( they were..) We grade our experience excelnt & will recommend Stivers & Ryley to our friends.... More
Great experience Purchasing my new certified pre-owned MKZ was very easy at Stivers Ford Lincoln. Brian Schroeder was great to work with as Matt Peterson and Matt Lahr Purchasing my new certified pre-owned MKZ was very easy at Stivers Ford Lincoln. Brian Schroeder was great to work with as Matt Peterson and Matt Lahr. It was an enjoyable experience. More
Excellent experience Excellent sales team who found answers to my questions listened to my concerns and help find a vehicle to fit my needs would definitely recommend this Excellent sales team who found answers to my questions listened to my concerns and help find a vehicle to fit my needs would definitely recommend this dealership to friends and colleagues More
Above and Beyond We went to several dealerships before going to Stivers. By far everyone we came in contact with was friendly. Anthony Meyers and Matt Lahr was who w We went to several dealerships before going to Stivers. By far everyone we came in contact with was friendly. Anthony Meyers and Matt Lahr was who we worked with and they went above and beyond for us to get the deal we got for our car. I would recommend anyone to them. I know there were others involved as well who worked behind the scene and I want to say a Big Thank You to the entire Stivers Team. More
Excellent follow up! Peter Wall was very attentive, detail oriented, great follow up and easy to work with! I highly recommend him! He updated me daily regarding my car se Peter Wall was very attentive, detail oriented, great follow up and easy to work with! I highly recommend him! He updated me daily regarding my car search and seemed to be very customer focused. He didn't get annoyed with how long it took me to make a decision, I appreciated that! More