Stivers Ford Lincoln
Waukee, IA
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Internet shopping We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email and phone and confirmed our appointment. We later seen that night, a Ford FleX we were kind of liking, but my husband didn't want them to clean it up we would look after we got there as you can tell how a vehicle was cared for when buying used. We arrived and looked over the Explorer which was fully loaded and very sporty, and I loved it, but wanted to check out the Flex. When I seen it, I was in love! Car was very clean, certified, low miles, and was $4000 off due to Labor Day markdown, so was even less than what we expected to pay. We bought it, and every person we dealt with, and even the sellers on the lots outside were so kind and curtious the moment we drove up the first day until we left the last day! More
Awesome once again This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchas This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchased two vehicles from them in 2014. My sales person, Erik Trabert, has been fantastic. The access he grants us to work with him, ask questions, and work on deals is the #1 reason that I am a customer for life. The dealership is very friendly, everyone greets us and someone is always asking if there is something they can do for us while we wait. Erik has really worked hard to earn all of our business and we greatly appreciate that. The finance guys have always helped us and the service department has always been great. Some people cannot stand the car purchase process. I believe that Erik Trabert and Stivers makes the process enjoyable and we drive away in great vehicles feeling like they really took great care of us. More
I love my new Edge! This was my first time purchasing a new car and it was a very pleasant experience. Kyle answered all of my questions and was even able to find the ex This was my first time purchasing a new car and it was a very pleasant experience. Kyle answered all of my questions and was even able to find the exact car I was looking for. He had my new Ford Edge at the dealership by the next morning, and I came in at 1:00pm to pick it up. He also went out of his way to get my vehicle back to the dealership for the protection plan that I had purchased. If I have any questions or concerns in the future, I would feel comfortable contacting Kyle directly. Overall a great experience. More
Got The Vehicle I Needed! I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Woul I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Would certainly shop here again! More
Great Service! Took my Explorer in for routine oil change. Everything was great and done in a timley manner. Kenny was very polite and explained everything to me! Took my Explorer in for routine oil change. Everything was great and done in a timley manner. Kenny was very polite and explained everything to me! More
Outstanding! Fantastic customer service done with knowledge and efficiency. Great people who care about making the customer happy and satisfied. I was in and out Fantastic customer service done with knowledge and efficiency. Great people who care about making the customer happy and satisfied. I was in and out in a reasonable time. Vehicle was even parked after completion of work close so that I did not have to walk far with my walker. More
professional,honesty,excellent communication. All I ever ask is to be treated fairly with respect and honesty and I believe I get that at Stivers in Waukee. Always greeted with a hello how are you All I ever ask is to be treated fairly with respect and honesty and I believe I get that at Stivers in Waukee. Always greeted with a hello how are you and the professionalism is second to none. More
Recall Very good service, not a lot of waiting. If needed I would rely on Stivers Ford Lincoln to service my car again. Mr. Martins was very pleasant to w Very good service, not a lot of waiting. If needed I would rely on Stivers Ford Lincoln to service my car again. Mr. Martins was very pleasant to work with. More
Excellent Purchased my Fusion Titanium Hybrid in 2013, absolutely love the car! I have taken my car in to Stivers Quick Lane for several oil changes and new ti Purchased my Fusion Titanium Hybrid in 2013, absolutely love the car! I have taken my car in to Stivers Quick Lane for several oil changes and new tires, always have great, efficient service. More
Excellent Service and Sales Very impressed with Erik Trabert and the rest of the Stivers family. I purchased an F150 last year and now have gone back and purchased a Fusion. Very impressed with Erik Trabert and the rest of the Stivers family. I purchased an F150 last year and now have gone back and purchased a Fusion. More