Stivers Ford Lincoln
Waukee, IA
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Needed Service on My Ford Edge I worked with Austin at Stivers and he was great. Kept me up to date on what was happening and did the guys doing the work did a great job. I worked with Austin at Stivers and he was great. Kept me up to date on what was happening and did the guys doing the work did a great job. More
Excellent and caring service. I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, it was too narrow to get into. They took my whole seats out. I was really surprised that the phone was not there. I was sure that I heard it ringing from in there. Anthony was so caring about the whole thing. He said he felt bad that I lost my iphone, and he was not going to charge me for the time he spent looking: it was almost 25 minutes! They are really nice people and a good dealership! More
Service with a true smile My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil change done. Thank goodness I did! I may have just needed air but they found a nail in the center of my tire. I am a disabled customer and no one at Stiver's ever second guesses me or gives me a hard time. More
Worst four car dealers over 25 years Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to t Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to this dealership. More
7 vehicles from Stivers and not stopping there We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Thei We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Their sales and service are top notch. I would recommend them to anyone looking for a new or used vehicle. Thanks!!!!! More
Normal maintenance I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even tho I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even though I live on southeast side of Des Moines because the service is excellent at Stivers. More
Ford Focus Buying Experience Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues he made sure to have them corrected in a timely manner. Because of his professionalism I would recommend Stivers Ford and will be buying my next Ford from Spencer. Spencer is a HUGE asset to Stivers Ford and Ford Corporation! Ben More
Stivers and my Ford Escape I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me from the start. Will go there again to purchase another vehicle. More
Great customer service. Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a v Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a very good experience and would recommend him to our friends. More
Not a friendly group of people I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is average to say the least. My overall experience with this Ford dealer is they are sub-par. More