Stivers Ford Lincoln
Waukee, IA
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Service is great. Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the ne Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the new chairs are comfy. More
Best Experience Ever I don't like buying cars, it is just painful to me. At Stiver's I had a great experience and a great salesman!! Gonna buy all my cars from here! I don't like buying cars, it is just painful to me. At Stiver's I had a great experience and a great salesman!! Gonna buy all my cars from here! More
Great experience I usually really dislike the car buying experience but this was one of the easiest I have experienced. I didn't feel any pressure, friendly sales pe I usually really dislike the car buying experience but this was one of the easiest I have experienced. I didn't feel any pressure, friendly sales people, answered all my questions.. More
Great dealership! I'm a second time buyer of a brand new Ford F150 from Stiver's. We're very happy with Stiver's and we'll be back again, I'm sure. I felt like we wer I'm a second time buyer of a brand new Ford F150 from Stiver's. We're very happy with Stiver's and we'll be back again, I'm sure. I felt like we were treated fairly both times and believe me, I wouldn't have purchased the truck either time if I didn't feel that way. Their service department always handled us well too and that's important. Add on the fact that they are LOCALLY OWNED, that's a plus for me, I always try to support locally owned businesses. So, if you're thinking about buying a vehicle from Stiver's, try them out! And look up Melanie Miller, she was great to work with. More
Second to None! This was the easiest and best car buying experience I have ever had! I knew what I wanted and what I had to work with. My sales associate, Arlynd Ed This was the easiest and best car buying experience I have ever had! I knew what I wanted and what I had to work with. My sales associate, Arlynd Edgington, was knowledgeable and helpful throughout the whole processs. He listened to what I wanted and was able to deliver. Todd Holland did an excellent job of going through the financing and warranty information and was able to all questions I had. I am very pleased and satisfied with everything. More
Amazing Service! A truly great buying experience. I found the truck online after a friend, Pete Bergland, suggested that I should check with Stivers about buying a tru A truly great buying experience. I found the truck online after a friend, Pete Bergland, suggested that I should check with Stivers about buying a truck. I already new Scott Politte, casually and liked him, so it was an obvious 1st choice of dealers. Had purchased a vehicle many years ago from Stivers when they were located on Merle Hay. Troy Kline contacted me immediately in the morning following my online inquiry and arranged for me to visit with him and to test drive the truck. He handled all of my questions and requests and followed-up with everything, quickly and efficiently. Todd Holland did a great job getting the paperwork and details handled. I ran into Scott Politte during my visit to the dealership and felt warmly welcomed and was left with a very reassuring feeling about my decision to purchase the truck. The only down-side is that I have only been able to drive my truck one day since purchasing it because my son has needed for his contracting business. I will help Troy and (Stivers) sell him a truck after the 1st of the year! OR SOONER!!!! More
Great place, great experience All of the people that worked with me at Stivers were so friendly and helpful. They were able to find me the car I wanted at the price I wanted. I lov All of the people that worked with me at Stivers were so friendly and helpful. They were able to find me the car I wanted at the price I wanted. I love my new car and I'm thankful for all of their help.I purchased from Stivers before, and their service department is wonderful. More
Personnel call you by your name!!!! I have bought 2 vehicles here at this dealership. I felt comfortable with Stivers that I told my parents my experience, They bought a car there as wel I have bought 2 vehicles here at this dealership. I felt comfortable with Stivers that I told my parents my experience, They bought a car there as well. The personnel are excptional. They treat you like you are a friend, not just another dollar sign. They even call you by name. I highly recommend Stivers before or after you see other dealerships as I did. I went right back to Stivers and picked out my new car!!!!! More
Radio Repair & Ford Roll Top Replacement My 2010 Ford F350 was recently in to be serviced for the Radio/CD player not working correctly. The issue was diagnosed and a new radio was ordered. T My 2010 Ford F350 was recently in to be serviced for the Radio/CD player not working correctly. The issue was diagnosed and a new radio was ordered. The old player could not be repaired. While waiting for the new radio to arrive to Stivers, my Ford roll top had an issue. Tim Duff worked with management who decided to replace the top for a nominal fee. I agreed to this. Days later my truck was in to be serviced for both items, and Tim was able to secure me a nice "loaner" to drive. There were some issues during the install of the roll top and the truck needed to stay another day. For my inconvienence, Stivers picked up any fees or deductibles I owed. WHAT GREAT CUSTOMER SERVICE! Nice work to all the Techs, Service Managers, and Management at Stivers Ford for doing a wonderful job to make my repair experience painless!! More
Repairs again on my Ford F350 My Ford F350 is now 4 years old and is having a few equipment issues. However, my dealer, Stivers Ford has stepped up and made the experience as painl My Ford F350 is now 4 years old and is having a few equipment issues. However, my dealer, Stivers Ford has stepped up and made the experience as painless as possbile. Hats off to the Tim Duff in Service, Technicians and Todd in Finance for outstanding decisions and work! Thank you! More