Stivers Ford Lincoln

Unhappy with 1st and only buying experience My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfa My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfall came, not even an inch of snow, the car handled horribly. It wouldn't even drive up my driveway(with a very minor incline). We absolutely were never told that we'd have to spend $1000 on tires so our family of five would be safe driving this vehicle. We had owned the car for 35 days and decided we'd like to trade back the Lincoln for an suv. The dealership offered us $3100 less than we had paid and absolutely nothing off of the sticker price of the suv we were wanting to purchase. I expected to take a loss of around $2000 for the difference in the two vehicles, but $5000 plus was more than excessive and unfair. I will never buy another vehicle from this dealership! They were friendly while you were looking to purchase a vehicle, but not honest at all about it's winter road handling capabilities, or the fact that I wound need new tires before the car was even safe to drive in the winter. I NEVER would have purchased this vehicle if I was told that winter driving was terrible without spending another $1000 to purchase tires...... Todd H. In finance, did a great job. More

Our new Lincoln. We found the car we wanted to purchase at Stivers in Waukee, but what convinced us to buy the car was the level of service we received from Erik Trabe We found the car we wanted to purchase at Stivers in Waukee, but what convinced us to buy the car was the level of service we received from Erik Trabert. Great car, great service, a price we liked, equals a new Lincoln MKS in our garage. More

Great Dealership I enjoyed how I was treated at Stiver's Ford when my wife and I purchased our Lincoln MKS. The best part is that treatment has not stopped from Stiver I enjoyed how I was treated at Stiver's Ford when my wife and I purchased our Lincoln MKS. The best part is that treatment has not stopped from Stiver's Lincoln. We are treated just like the first day we purchased our Lincoln. Shuttle service, Loaner cars, and follow up calls and email to show that they want to make sure they took good care of you!! I will buy my next Lincoln from Stiver's Lincoln. More

Awesome Experience Brian Schroeder made buying a vehicle the most smoothest process I have ever had. Everyone was very friendly, and helpful.I didnt feel pressured and I Brian Schroeder made buying a vehicle the most smoothest process I have ever had. Everyone was very friendly, and helpful.I didnt feel pressured and I recommend Stiver's to anyone looking for a vehicle. More

Service is great. Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the ne Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the new chairs are comfy. More

Best Experience Ever I don't like buying cars, it is just painful to me. At Stiver's I had a great experience and a great salesman!! Gonna buy all my cars from here! I don't like buying cars, it is just painful to me. At Stiver's I had a great experience and a great salesman!! Gonna buy all my cars from here! More

Great experience I usually really dislike the car buying experience but this was one of the easiest I have experienced. I didn't feel any pressure, friendly sales pe I usually really dislike the car buying experience but this was one of the easiest I have experienced. I didn't feel any pressure, friendly sales people, answered all my questions.. More

Great dealership! I'm a second time buyer of a brand new Ford F150 from Stiver's. We're very happy with Stiver's and we'll be back again, I'm sure. I felt like we wer I'm a second time buyer of a brand new Ford F150 from Stiver's. We're very happy with Stiver's and we'll be back again, I'm sure. I felt like we were treated fairly both times and believe me, I wouldn't have purchased the truck either time if I didn't feel that way. Their service department always handled us well too and that's important. Add on the fact that they are LOCALLY OWNED, that's a plus for me, I always try to support locally owned businesses. So, if you're thinking about buying a vehicle from Stiver's, try them out! And look up Melanie Miller, she was great to work with. More

Second to None! This was the easiest and best car buying experience I have ever had! I knew what I wanted and what I had to work with. My sales associate, Arlynd Ed This was the easiest and best car buying experience I have ever had! I knew what I wanted and what I had to work with. My sales associate, Arlynd Edgington, was knowledgeable and helpful throughout the whole processs. He listened to what I wanted and was able to deliver. Todd Holland did an excellent job of going through the financing and warranty information and was able to all questions I had. I am very pleased and satisfied with everything. More

Amazing Service! A truly great buying experience. I found the truck online after a friend, Pete Bergland, suggested that I should check with Stivers about buying a tru A truly great buying experience. I found the truck online after a friend, Pete Bergland, suggested that I should check with Stivers about buying a truck. I already new Scott Politte, casually and liked him, so it was an obvious 1st choice of dealers. Had purchased a vehicle many years ago from Stivers when they were located on Merle Hay. Troy Kline contacted me immediately in the morning following my online inquiry and arranged for me to visit with him and to test drive the truck. He handled all of my questions and requests and followed-up with everything, quickly and efficiently. Todd Holland did a great job getting the paperwork and details handled. I ran into Scott Politte during my visit to the dealership and felt warmly welcomed and was left with a very reassuring feeling about my decision to purchase the truck. The only down-side is that I have only been able to drive my truck one day since purchasing it because my son has needed for his contracting business. I will help Troy and (Stivers) sell him a truck after the 1st of the year! OR SOONER!!!! More