Stivers Ford Lincoln

My experience at STIVERS Hi. everyone that we dealt with at Stivers was very helpful Brian and Troy were outstanding and I can't thank them enough for all there help Thank Hi. everyone that we dealt with at Stivers was very helpful Brian and Troy were outstanding and I can't thank them enough for all there help Thank you very much sincerely Frank and Diane Belloma. More

Awesome experience again! I couldn't ask for a better dealership to work with. This is the second time I've worked with Troy Kline and I am very satisfied with the service. He I couldn't ask for a better dealership to work with. This is the second time I've worked with Troy Kline and I am very satisfied with the service. He was very helpful and took the time to explain the process. He really takes the guess work out of buying a car. More

Best Car dealer I have ever been too I couldn't ask for a better dealership to work with. As, soon as I walked in Troy Kline took all the guess work out of buying used or new. Then wilth I couldn't ask for a better dealership to work with. As, soon as I walked in Troy Kline took all the guess work out of buying used or new. Then wilth the help of Kit Thongsouk he was able to knock out any problems with the finance part and get us on the road. Very fast and very friendly. I have never in my life walked toin a deal and felt like a person not a number... Great job guys and thank you for the new ride. More

Overall Everyone was helpful. The process was smooth. The new car was detailed perfectly. The guys laughed at my jokes. The financing was well explained. Than Everyone was helpful. The process was smooth. The new car was detailed perfectly. The guys laughed at my jokes. The financing was well explained. Thanks. More

Great service - Melanie miller was great to work with - very patient with our family and had a great knowledge of the business. I would recommend her to friends and f Melanie miller was great to work with - very patient with our family and had a great knowledge of the business. I would recommend her to friends and family. More

Fast, knowledgeable, Efficient Everyone I spoke with had a positive attitude. They were friendly, knowledgeable, and the whole process was efficient. I plan to do all of my servic Everyone I spoke with had a positive attitude. They were friendly, knowledgeable, and the whole process was efficient. I plan to do all of my service and new car work with Stivers. More

Great Product, Great Service I knew what I wanted but Don and the Stivers team did a great job of finding me a beautiful car at a very competitive price. I highly recommend Don wh I knew what I wanted but Don and the Stivers team did a great job of finding me a beautiful car at a very competitive price. I highly recommend Don when looking for a new car or truck. More

Completely Professional and Helpful I truly enjoyed my experience at Stiver's Ford in Waukee. Even though my husband and I had a good idea of what we wanted, Matt Lahr and the Stiver's t I truly enjoyed my experience at Stiver's Ford in Waukee. Even though my husband and I had a good idea of what we wanted, Matt Lahr and the Stiver's team really assisted us with all the little details that we did not think about. I was able to purchase a wonderful vehicle that meets all our needs! More

Low pressure and very professional Our salesperson was very professional and had an excellent knowledge of our vehicle in question. She was never overbearing and was always willing to Our salesperson was very professional and had an excellent knowledge of our vehicle in question. She was never overbearing and was always willing to go the extra mile to ensure we were happy with our purchase. More

Unhappy with 1st and only buying experience My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfa My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfall came, not even an inch of snow, the car handled horribly. It wouldn't even drive up my driveway(with a very minor incline). We absolutely were never told that we'd have to spend $1000 on tires so our family of five would be safe driving this vehicle. We had owned the car for 35 days and decided we'd like to trade back the Lincoln for an suv. The dealership offered us $3100 less than we had paid and absolutely nothing off of the sticker price of the suv we were wanting to purchase. I expected to take a loss of around $2000 for the difference in the two vehicles, but $5000 plus was more than excessive and unfair. I will never buy another vehicle from this dealership! They were friendly while you were looking to purchase a vehicle, but not honest at all about it's winter road handling capabilities, or the fact that I wound need new tires before the car was even safe to drive in the winter. I NEVER would have purchased this vehicle if I was told that winter driving was terrible without spending another $1000 to purchase tires...... Todd H. In finance, did a great job. More