Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stivers Ford Lincoln
Waukee, IA
336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 336 reviews
June 01, 2015
Friendly, worked getting me the price I could pay. Troy was very helpful, and friendly. He worked with me to get me the price I could afford. I have came back twice with questions and he has taken the Troy was very helpful, and friendly. He worked with me to get me the price I could afford. I have came back twice with questions and he has taken the time to show me what I needed to know. He went over everything when I got the car but it was all kind of overwhelming to a lady my age. BUT, when I have had questions he has been there for me. Also Matt was very friendly and helpful. Great bunch of guys working there....ladies too, but didn't deal with any of them. More
by Judyty777
Employees Worked With
Troy Kline, Matt Lahr
May 29, 2015
In need of a car fast Epitome of Customer Service! Never felt rushed or pressured. Everyone was friendly, thorough, patient. Spencer and Kit awesome to work with. Test drov Epitome of Customer Service! Never felt rushed or pressured. Everyone was friendly, thorough, patient. Spencer and Kit awesome to work with. Test drove as many cars as I wanted. All questions thoroughly answered. Everything came together just as I'd hoped: quick, easy, even fun. Thoroughly pleased when I drove off the lot in my new vehicle. Would definitely recommend the Stivers team! More
by portki56
Employees Worked With
Spencer Bouma, Kit Thongsouk
May 28, 2015
Purchased new navigator Dealing with Jeff and Erik is always a fun experience .This is not the first vehicle that I purchased from Stivers nor hopefully will it be the last. Dealing with Jeff and Erik is always a fun experience .This is not the first vehicle that I purchased from Stivers nor hopefully will it be the last. More
by 15 navigator
Employees Worked With
Erik Trabert, Jeff Nelmark
May 27, 2015
Better than a route canal. It was a pleasure to work with our salesman, Mr. Don Wallers. He was polite, knowledgeable, and generous during our experience. It was a pleasure to work with our salesman, Mr. Don Wallers. He was polite, knowledgeable, and generous during our experience. More
by Rae1344
Employees Worked With
Don Waller
May 27, 2015
Purchased New EXPLORER! Wanted an Explorer with specific options, Stivers found it! The salesperson we worked with was kind, patient and helpful. Thanks for going the extra Wanted an Explorer with specific options, Stivers found it! The salesperson we worked with was kind, patient and helpful. Thanks for going the extra mile. More
by farmer1
Employees Worked With
Brian Benson, Kit Thongsouk
May 27, 2015
New F150 Fair up front price on new F150, and the trade in value was exactly what I hoped / expected it to be. Great service experience on 2011 F150 so no reas Fair up front price on new F150, and the trade in value was exactly what I hoped / expected it to be. Great service experience on 2011 F150 so no reason to go elsewhere. More
by AEC1
Employees Worked With
Dave Dowie, Kenny Hay
May 25, 2015
new explorer Good experience. Compared price for the car I wanted and Stivers price was fair. Sales person was helpful. Dealership was located in a good locatio Good experience. Compared price for the car I wanted and Stivers price was fair. Sales person was helpful. Dealership was located in a good location. More
by Tom Gay
May 21, 2015
Great Service Melanie (my sales person) was great! She was accommodating and I was pleased with the overall service. Going back to Stiver's Ford for future purcha Melanie (my sales person) was great! She was accommodating and I was pleased with the overall service. Going back to Stiver's Ford for future purchases. More
by akayser
Employees Worked With
Brian Benson
May 18, 2015
Customer service is amazing I have been a customer for 5 years now and love the amazing customer service. Matt has always exceeded my expectations with previous car purchases. No I have been a customer for 5 years now and love the amazing customer service. Matt has always exceeded my expectations with previous car purchases. Now, Melanie has stepped in and provided amazing customer service as well. More
by holly82
Employees Worked With
Matt Lahr
May 15, 2015
A very pleasant new car buying experience I went to Stivers, at my wife's urging, fully expecting to buy my Escape at another dealer. I was met at the door by a smiling Melanie. I told her s I went to Stivers, at my wife's urging, fully expecting to buy my Escape at another dealer. I was met at the door by a smiling Melanie. I told her she was probably wasting her time but she didn't give up and we ended up with a great vehicle and a fair price. This is the second new car I have gotten from Stivers and the first car is a great car. Every bit of service I've had done on that car was done at Stivers and I think their quick-lane is great. More
by geneb
