Stivers Ford Lincoln

Excellent Buying Experience Was looking for a new car and stopped at Stivers, the experience was excellent. Very friendly people, knowledgeable, and great customer service. The Was looking for a new car and stopped at Stivers, the experience was excellent. Very friendly people, knowledgeable, and great customer service. The step by step process was quick and enjoyable. If your looking for a new car I would recommend stopping at Stivers and speaking with Jeff. More

Excellent customer service We had been shopping around at different dealerships for a new vehicle for a few months. We ended up back at Stivers as they were the only dealership We had been shopping around at different dealerships for a new vehicle for a few months. We ended up back at Stivers as they were the only dealership that had the exact vehicle I was looking for close to my price range. We worked with Peter Wall, who was awesome. He worked with us to get to the price we wanted and had the knowledge to be able to answer all of our questions and concerns. Since purchasing our new MKC (love it) Peter has shown excellent customer service with follow up calls to see how we liked the vehicle and any questions or concerns. He promptly replied after researching a few questions. This was the best car buying experience ever More

"in your own back yard" Don't forget to look in your own back yard when looking for a new vehicle. I am not the easiest customer and had been in the dealership a couple of mo Don't forget to look in your own back yard when looking for a new vehicle. I am not the easiest customer and had been in the dealership a couple of months ago just to see what the possibilities were for a new Ford Expedition. The salesman, Erik, was very knowledgable and friendly but did not push for a sale. Several months later,when my car reach the 100.000 mile mark , I realized it was time to buy a new vehicle. I checked on line and at some dealerships to see what was out there. Since I really liked my car and the service that Stivers Ford Lincoln has provided, I went back in and talked to Erik. The car of my dreams was not in the shop but he could get it for me in a couple of days and he did. The service and expertise of Erik are outstanding and if you are looking to replace your vehicle, I can highly recommend Stivers Ford in Waukee. More

Very friendly and knowledgable staff I had a great experience especially as a first time car buyer. The staff was very friendly and easy to work with. They made the process very smooth an I had a great experience especially as a first time car buyer. The staff was very friendly and easy to work with. They made the process very smooth and quick. More

Accommodating Excellent customer relation - very concerned about making sure customer was satisfied any issues were addressed, took more than enough time to make su Excellent customer relation - very concerned about making sure customer was satisfied any issues were addressed, took more than enough time to make sure customer was satisfied with instructions on features of vehicle More

Our salesman, Dustin Beenken exceeded our expectations Dustin Beenken found a Ford Edge in Omaha, that matched our interior and exterior specifications. Dustin worked with us, through the body shop to r Dustin Beenken found a Ford Edge in Omaha, that matched our interior and exterior specifications. Dustin worked with us, through the body shop to repair some paint & interior issues. Dustin exceeded all of our expectations, and handled all details in a honest, friendly and professional manner. We will be returning to Dustin in the future. Gary and Sue Skinner, Des Moines. More

Good experience The persons I dealt with were very Efficient and courteous. They were willing to make a deal that I felt was fair. I felt comfortable trading. The persons I dealt with were very Efficient and courteous. They were willing to make a deal that I felt was fair. I felt comfortable trading. More

Excellent all around! My husband and I traveled 8 hours to purchase a vehicle from Stivers. They had the best price, by far, around. We communicated with a sales rep severa My husband and I traveled 8 hours to purchase a vehicle from Stivers. They had the best price, by far, around. We communicated with a sales rep several times before making the trip. He was very helpful! He made the deal happen over the phone. When we arrived, we were helped promptly and they were very accommodating since we were not local. They were even able to beat our bank's rates! The sales rep walked us through how to use all the features in the car. He made sure we were 100% satisfied before we left. We drove off the lot completely satisfied and will consider them again for future purchases! More

2015 F150 Very friendly staff, easy to work and treated with the utmost respect. Service is why I am a repeat customer. It was a pleasure working with Monica S Very friendly staff, easy to work and treated with the utmost respect. Service is why I am a repeat customer. It was a pleasure working with Monica Sherman. More

USED FORD F250 Peter Wall exemplifies everything a true salesperson should be: knowledgeable, friendly without being overbearing and, believe it or not, honest. We a Peter Wall exemplifies everything a true salesperson should be: knowledgeable, friendly without being overbearing and, believe it or not, honest. We are very pleased with his service, interest in us and our needs and are very satisfied with our 'new' truck!!!!!!!!!! More