Stivers Ford Lincoln
Waukee, IA
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"in your own back yard" Don't forget to look in your own back yard when looking for a new vehicle. I am not the easiest customer and had been in the dealership a couple of mo Don't forget to look in your own back yard when looking for a new vehicle. I am not the easiest customer and had been in the dealership a couple of months ago just to see what the possibilities were for a new Ford Expedition. The salesman, Erik, was very knowledgable and friendly but did not push for a sale. Several months later,when my car reach the 100.000 mile mark , I realized it was time to buy a new vehicle. I checked on line and at some dealerships to see what was out there. Since I really liked my car and the service that Stivers Ford Lincoln has provided, I went back in and talked to Erik. The car of my dreams was not in the shop but he could get it for me in a couple of days and he did. The service and expertise of Erik are outstanding and if you are looking to replace your vehicle, I can highly recommend Stivers Ford in Waukee. More
Very friendly and knowledgable staff I had a great experience especially as a first time car buyer. The staff was very friendly and easy to work with. They made the process very smooth an I had a great experience especially as a first time car buyer. The staff was very friendly and easy to work with. They made the process very smooth and quick. More
Accommodating Excellent customer relation - very concerned about making sure customer was satisfied any issues were addressed, took more than enough time to make su Excellent customer relation - very concerned about making sure customer was satisfied any issues were addressed, took more than enough time to make sure customer was satisfied with instructions on features of vehicle More
Our salesman, Dustin Beenken exceeded our expectations Dustin Beenken found a Ford Edge in Omaha, that matched our interior and exterior specifications. Dustin worked with us, through the body shop to r Dustin Beenken found a Ford Edge in Omaha, that matched our interior and exterior specifications. Dustin worked with us, through the body shop to repair some paint & interior issues. Dustin exceeded all of our expectations, and handled all details in a honest, friendly and professional manner. We will be returning to Dustin in the future. Gary and Sue Skinner, Des Moines. More
Good experience The persons I dealt with were very Efficient and courteous. They were willing to make a deal that I felt was fair. I felt comfortable trading. The persons I dealt with were very Efficient and courteous. They were willing to make a deal that I felt was fair. I felt comfortable trading. More
Excellent all around! My husband and I traveled 8 hours to purchase a vehicle from Stivers. They had the best price, by far, around. We communicated with a sales rep severa My husband and I traveled 8 hours to purchase a vehicle from Stivers. They had the best price, by far, around. We communicated with a sales rep several times before making the trip. He was very helpful! He made the deal happen over the phone. When we arrived, we were helped promptly and they were very accommodating since we were not local. They were even able to beat our bank's rates! The sales rep walked us through how to use all the features in the car. He made sure we were 100% satisfied before we left. We drove off the lot completely satisfied and will consider them again for future purchases! More
2015 F150 Very friendly staff, easy to work and treated with the utmost respect. Service is why I am a repeat customer. It was a pleasure working with Monica S Very friendly staff, easy to work and treated with the utmost respect. Service is why I am a repeat customer. It was a pleasure working with Monica Sherman. More
USED FORD F250 Peter Wall exemplifies everything a true salesperson should be: knowledgeable, friendly without being overbearing and, believe it or not, honest. We a Peter Wall exemplifies everything a true salesperson should be: knowledgeable, friendly without being overbearing and, believe it or not, honest. We are very pleased with his service, interest in us and our needs and are very satisfied with our 'new' truck!!!!!!!!!! More
Smooth They have a great staff. They are committed to getting you the best deal. Their service is why I have bought all my vehicles there! They have a great staff. They are committed to getting you the best deal. Their service is why I have bought all my vehicles there! More
Lincoln purchase Erik was great!. He knew the vehicle in and out and was very patient in helping us learn all the functions. . He was professional and courteous and ma Erik was great!. He knew the vehicle in and out and was very patient in helping us learn all the functions. . He was professional and courteous and made us feel very comfortable during our purchasing process. We would definitely return to this dealership. More