Stivers Decatur Subaru

All of the folks at Stiver Subaru are friendly and professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer. professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer. More

Love this dealership! Adam always makes me feel at home. I have never been to a dealership where the service is a good as Stivers! Adam always makes me feel at home. I have never been to a dealership where the service is a good as Stivers! More

Didn't buy my 2010 Forester from Stivers because USAA didn't find my choice their . After a large oil leak came up and I phoned Marc , repairs were made . Just a week ago my a/c went out and and idiot didn't find my choice their . After a large oil leak came up and I phoned Marc , repairs were made . Just a week ago my a/c went out and and idiot light came on . Repairs were quickly made and Marc carefully explained the problems. Very happy to do business there . More

I have contacted this dealer regarding new vehicles I was interested in and spoke with at least 2 different salesman on the phone that were supposed to send me some info and get back to me but I ever heard a interested in and spoke with at least 2 different salesman on the phone that were supposed to send me some info and get back to me but I ever heard a so much as a phone call or text, etc. even though I told them I was interested. How ANY car dealer can OPERATE IN THIS MANNER IS BEYOND ME!!!! More

I brought my car in for replacement of air bags on a recall two times. The first time they put a knick in my dashboard when lifting it up. The second time, the knick was larger and my radio was damage recall two times. The first time they put a knick in my dashboard when lifting it up. The second time, the knick was larger and my radio was damaged. I didn't realize right away since it would pick up a signal in some (higher) locations and closer to the city. It turns out that they damaged the antenna part of the radio and I had to replace the unit. I had no proof other than the timing and had very little satisfaction dealing with them previously due to the damage to my dashboard. I would never purchase or have service done with this dealership again and recommend that you go elsewhere. More

Adam went above and beyond! Fantastic service and extremely helpful! I would recommend this shop to family and friends ! Fantastic service and extremely helpful! I would recommend this shop to family and friends ! More

My low tire pressure came on. Pulled into dealership and Adam found a nail in tire. It was repaired in record time. Pulled into dealership and Adam found a nail in tire. It was repaired in record time. More

When I moved to area I was fearful because my dealer in Virginia had treated me well since 2003 and I knew this larger dealer would not be as friendly and helpful as the one in Harrisonburg, VA. But I wa Virginia had treated me well since 2003 and I knew this larger dealer would not be as friendly and helpful as the one in Harrisonburg, VA. But I was wrong!! I got first class treatment all the way around. All issues I had were resolved quickly including the recall on my 2019 Ascent. Look forward to my next appointment. THANK YOU MARC! More