Stingray Chevrolet - Service Center

Experience was pleasant I had a nice experience with stingray. The staff a respectful and from scheduling to check out stingray. The staff a respectful and from scheduling to check out More

Made an appointment for a diesel truck with diesel tech on vacation the day of appointment. Waited 3 weeks for appointment. I checked in handed over the keys and casually Francisco said 'yeah we'll get to on vacation the day of appointment. Waited 3 weeks for appointment. I checked in handed over the keys and casually Francisco said 'yeah we'll get to it next week, have a great day.' I came back later that afternoon and demanded my keys back and the vehicle be released. Told me I would need a loaner for repairs with no kind of time frame. I called for a week for an eta and could not get anyone on the phone. I asked to speak with a service manager and was denied. Codes popped on the truck and it was accelerating and decelerating erratically so I called to let them know, no response. Called on Friday last week for an ETA before I took matters into my own hands and was told by reception that they would not put me through to my service advisor and I could be waiting more than a month for another appointment and a loaner. I reset my TCM on my own after hearing that. Only for them to call me on Monday to tell me that a loaner was ready for me. I no longer have any codes on the truck after I reset it on my own using YouTube so they will not look at it. Terrible experience. I am very respectful and reasonable I was never rude to anyone but this was ridiculous. I still have issues that need to be addressed. I have oil leaking from my turbo-intake connection, jumpy and erratic acceleration. When this happens again, this was the 2nd time I cannot drive a truck like that without fixing on my own until I get a call back and no communication from service. It is my work truck and it is under GM Warranty. I understand things get busy a More

Quick and painless I was greeted promptly and directed to service to check in. Went and had coffee and a cookie and shortly after I was informed the service was complete. service to check in. Went and had coffee and a cookie and shortly after I was informed the service was complete. More

It's good to have a nearby dealer that is professional and gets things done and gets things done More

Stringray personnel did a great job. But parts sure took a long time, had my truck for a month . But parts sure took a long time, had my truck for a month . More

Service was excellent and fast! I was in and out 20 minutes before my scheduled appointment time. Both Krystal and Luis gave me a good explanation of what my service will include I was in and out 20 minutes before my scheduled appointment time. Both Krystal and Luis gave me a good explanation of what my service will include. More

I had an oil change done. The staff was very friendly and very helpful. Never gad an problem. The staff was very friendly and very helpful. Never gad an problem. More

Took 5 months to repair transmission, I had purchased the car one month before the problem car one month before the problem More

Did a fair job would have been nice if they would have washed vehicle but all in all they did good washed vehicle but all in all they did good More

Bought this car there want to have it serviced there until this last visit I was very disappointed at the service until this last visit I was very disappointed at the service More