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Stingray Chevrolet - Service Center

Plant City, FL

4.5
4,582 Reviews

4,582 Reviews of Stingray Chevrolet - Service Center

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March 25, 2024

Multiple errors with providing customer on status on vehicle. No loaner car available, waited until 1 hour before closing to offer no assistance. More

by Sherim2k4
Recommend Dealer
No
Employees Worked With
Service advisor from customer service
Mar 25, 2024 -

Sherim2k4 responded

The service department failed me miserably here at Stingray Chevrolet of Plant City, FL. I was there on a Tuesday for a part to be installed on my truck. I arrived at 930 and left the dealership at 300pm. Only to drive home and noticed another service light on. I took my truck back to the dealership the next day, arrived at 11:45 and didn’t leave until 600pm. The service advisor informed me at 4:15pm that my truck will need to stay over night and there’s no loaner cars available and I’m sorry. Why didn’t you inform me earlier? I shouldn’t not have to come find out to have an update on my vehicle. I had to scramble to find a ride home, the only response you can say is “I’m Sorry”. I came here twice for an oil change before this happened but now I will never recommend anyone come here for any services. And to top this off.. I see a few screws in my truck that were not put back into wherever the mechanic pulled it out from. Horrible Service.

March 24, 2024

It was fast and easy. Only thing wrong is they did not do 1 thing I asked them to do. More

by Joel
Recommend Dealer
Yes
March 24, 2024

Service is always excellent Service is always excellent. Been going into stingray for ten years and will continue More

by Catfish
Recommend Dealer
Yes
Employees Worked With
Jay h
March 24, 2024

I think it was Brian, all went well Thank You We are from Gaylord Michigan and my equinox was due for its first oil change and all went well. More

by macasselman
Recommend Dealer
Yes
March 24, 2024

Efficient, on time, curtesy ride home and pick up when car was done. Very satisfied More

by Tony
Recommend Dealer
Yes
Employees Worked With
Michael Perryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perryman
March 23, 2024

String ray has been great to deal with everyone in service has been very nice we will buy another truck from string ray More

by Onebadbucket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

You can trust these folks to take care of your vehicle as if it they’re own. From the great experience of buying with Ray as my salesman to each service Stingray employees have done their best to provide exc More

by Sweet_t111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

I have always received great service at Stingray and at a fair price. The customer service area is nice and clean. More

by SSCLAUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shearin
March 21, 2024

Had an oil change, and a torque converter replaced. That was a week ago. Today I had to wash the car and found many scratches on the left front fender and driver door. Battery cover is damaged. And gre More

by r_armstrong2
Recommend Dealer
Yes
Employees Worked With
Michael Perryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perryman
March 21, 2024

Angel was great, answered all my questions and got my car in and out quickly. Good first impression of the service dpt More

by MARROQUINV96
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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