Stingray Chevrolet - Service Center

Excellent service experience They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too. More

Much better process My only concern with the service I had received in the past was the seemingly unorganized initial customer contact upon entering the service area. No My only concern with the service I had received in the past was the seemingly unorganized initial customer contact upon entering the service area. No one greeted you. You were left to “grab an associate” as they walked by. It was uncomfortable as the associates had to deny your attempts as they were assisting someone else or performing some other task. This made me consider leaving a couple of times. During the past visit, however, I was greeted at the door, and the girl whom did so sought out a service member to assist me. I thought the approach was much more organized and customer friendly. The service I received after contact was great as always. More

Jeremiah was excellent! Got us in and out within an hour. Excellent service visit. Everyone was very friendly. The visit went very smoothly and timely. Your waiting room is the best. Jeremiah Keller is a grea Excellent service visit. Everyone was very friendly. The visit went very smoothly and timely. Your waiting room is the best. Jeremiah Keller is a great service coordinator. Thank you for your help. All right More

Lack of detail! I went there for a oil change and tire rotation. All was fine until I got a few miles down the street and the tire pressure system came on. I went out I went there for a oil change and tire rotation. All was fine until I got a few miles down the street and the tire pressure system came on. I went out of my way to use this dealership for my free service. It was inconvienent for me to return so the following day I had it checked by another dealership and it was corrected. Overall I like the dealership but more attention needs to be made to ensure service is correct. More

Excellent as always Very fast oil and filter service. Very comfortable waiting area and several people said hello or asked if I needed anything. The donuts are awesome!!! Very fast oil and filter service. Very comfortable waiting area and several people said hello or asked if I needed anything. The donuts are awesome!!! More

Just the service Did not use service to push additional services and or unnecessary repairs. All personnel in the department were friendly, courteous and helpful. Recc Did not use service to push additional services and or unnecessary repairs. All personnel in the department were friendly, courteous and helpful. Reccomend business highly. More

Regular maintenance Came in on a Saturday and yes without an appointment and I was fine waiting the 2.5 hours to get and oil change, tire rotation and alignment. After th Came in on a Saturday and yes without an appointment and I was fine waiting the 2.5 hours to get and oil change, tire rotation and alignment. After the 2.5 hours waiting for in the car and got on the highway and my tires were not balanced so I brought it back and the lady told me that I did not tell her to balance the tires. I told her there was not real vibration when bringing it in and I assumed a rotation of tires also included a balance but I was wrong. So she told me she couldn't get to it today and gave me a loaner!! Happy about that, what I am not happy about is I did not get an update on Monday about my car called 4pm left a message and did not hear from her until Tuesday around noon. Told me they have not gotten to it and it's in line to get it done supposedly someone was on vacation. I did not get a call until Wednesday around 2:30pm that my car was ready (couldn't get it until Thursday due to work). Why did it take 2.5 business days to do a balancing of tires!?!?!?!?!??! Not happy getting my car back 5 days later just for balancing tires, do not understand that. Oh and when I came to pick up my vehicle went to her desk someone else took care of me and she didn't say a word to me. I unfortunately will not be back to Stingray for any future maintenance or purchases. More

Excellent Service...Always!! I have been going to Stingray Chevrolet since 2010. I have purchase two trucks from them over the years and have always had them serviced there. The I have been going to Stingray Chevrolet since 2010. I have purchase two trucks from them over the years and have always had them serviced there. Their customer service is top notch. I brought my truck in for a recent recall and oil change and Bill Sutton always takes the time to review my service history and make sure I'm getting what I need at the best deal possible without selling me service I don't need. All of the people from sales to service that I have dealt with make me feel I can trust them and I wouldn't take my vehicle anywhere else. More

Always Awesome Customer Service Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any problems they may find. I can honestly say Stringray is the best dealership and service department I have dealt with and my 38 years of owning a car. More

Wonderful company Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow u Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow up after a service. More