4,583 Reviews of Stingray Chevrolet - Service Center
Always on time and great interaction with me. Great service and timely. They take great care of the customers. service and timely. They take great care of the customers. More
Top notch. It is a credited to the owner of Stingray Chevrolet. Employees know the jobs. They all smile. I've bought 2 cars from this dealership. I drive from Pinellas Park. What ? 40 miles to get here Chevrolet. Employees know the jobs. They all smile. I've bought 2 cars from this dealership. I drive from Pinellas Park. What ? 40 miles to get here. I plan to buy another, when this is paid off. Whatever your doing it working. Put this on the bulletin board Irving Cornwell, US ARMY RETIRED. More
Waited a week for our company truck. Dropped it off at opening the day of our appointment. Did not receive a phone call the entire first day so I called the next morning. Francisco began describing sympto opening the day of our appointment. Did not receive a phone call the entire first day so I called the next morning. Francisco began describing symptoms and repairs to me that did not match our truck and I informed him that he must be telling me about someone else’s vehicle. No big deal just mentioning it because this Foreshadowed more to come. From here it got smoother I was given a fair estimate for an expected glow plug and I was told that as soon as the tech was done with lunch he was going to wrap up the Repair. At about 3 o’clock I began calling the dealership the receptionist told me Francisco was on the phone and had a line of people in front of him. I said no problem have him call me back. just a few minutes later I get a call from Francisco from a phone number that was not stingray Chevrolet. I asked him if he was at the dealership because the number was different and he said no this is my cell phone I’m not there. Then he told me sorry there was an emergency vehicle that we had to put ahead of yours it won’t be ready until tomorrow. Explain this was not convenient because we had dedicated a delivery to a client using that truck based on the straightforward Information he had given me earlier that morning. I gave two stars because of the complete lack of communication and what appears to be so misleading practices Although in the end the truck was fixed correctly and they had the truck ready to be picked up the very next morning early so we still made our delivery to our customer. I strongly Suggest that he supervisor read this review and digs into what’s going on in their shop. More
Not to pleased with the service. I received a flyer indicating first oil change included tire rotation and top off DEF, I scheduled an appointment for the middle of the week because they couldn’t do oi indicating first oil change included tire rotation and top off DEF, I scheduled an appointment for the middle of the week because they couldn’t do oil change, tire rotation and alignment any other day.Upon arrival, the service tech asked me what service I needed, I had to tell him even after he looked up my name an appointment. When I asked about DEF, he stated that was my responsibility. It appears to me the only thing they did for the alignment was adjust the steering wheel to The left, the truck still pulls to the right when I let go of the steering wheel. I live 1.5 hours away, so I won’t be coming back for further service. More
Great place for service and to do business. Everyone is helpful and professional. They keep you well informed about your vehicle. helpful and professional. They keep you well informed about your vehicle. More