4,580 Reviews of Stingray Chevrolet - Service Center
I'm not a mechanic but it's literally impossible to properly change the oil/filter, rotate the tires, check air pressure, check fluid levels, safety check, etc in 15 minutes. Maybe you've got a reti properly change the oil/filter, rotate the tires, check air pressure, check fluid levels, safety check, etc in 15 minutes. Maybe you've got a retired Nascar pit crew in the shop? While the 15 minutes may impress some folks and be profitable, it's unrealistic from a long term maintenance perspective. The advisor told me the steering wheel vibration was due to "road force" issues with the tires but couldn't explain road force. Luis ask someone and provided an analogy referring to "springs in the tire" that confused me even more. To the best of my knowledge, no one manufactures tires with springs. The shuttle driver was one hour late to pick me up. I spoke with Luis (advisor) the day before I was to pick up the SUV and agreed on a 9am pick up. I had ask for a 8am pick up but Luis said the shuttle driver started at 8am so we agreed on 9am.Luis did not and had not coordinated with the shuttle driver until I talked with him at 9:45. ( I called twice before I was able to contact Luis/I'm aware these advisors are busy and help is difficult to get these days) Fortunately, Lisa called the shuttle driver (Jerry) and got him to pick me up on his return trip. This delay caused me to be late for my 10am meeting. The services (car wash, vacuum, loaner car, safety check list etc) have diminished while the cost has increased. The display of corvettes for owner/staff use and the custom/collectible cars occupying the service lanes indicates the margins are good. It also indicates the focus is not on the customer. It's a company car but I have discretion on the type of vehicle and where it's serviced. I prefer to have the appropriate dealer service my personal and company vehicles. More
Well leta start with ita impossible to get a xall back from your service writer and you had my truck for 3 months before it was fixed. from your service writer and you had my truck for 3 months before it was fixed. More
The drive shaft on my chevy express van was damaged. I called Stingray Chevrolet and in no time at all, It was fixed. Rich from the commercial department kept me informed the whole time. Great job Sting I called Stingray Chevrolet and in no time at all, It was fixed. Rich from the commercial department kept me informed the whole time. Great job Stingray. More
On time, clean, comfortable and accomplished the job asked of them. Pleasant and knowledgeable staff. asked of them. Pleasant and knowledgeable staff. More
Car was done very fast. Jerry who runs the shuttle service is great. He gave me his phone number to call him when I was ready to be picked up. Then when we got back he went Jerry who runs the shuttle service is great. He gave me his phone number to call him when I was ready to be picked up. Then when we got back he went out to find my car and bring it up for me so I didn't have to wait. Jerry is such a nice person and great customer service. Thank you! More
Dealership was great they took care of everything and service was excellent And I like the people working there service was excellent And I like the people working there More
I have always had good service with Stingray Chevrolet in Plant City, FL. On every visit. Keep up the good work. Plant City, FL. On every visit. Keep up the good work. More