Stillman Volvo Cars
West Chester, PA
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988 Reviews of Stillman Volvo Cars
Excellent Experience For a luxury car dealer, Nicole and the others with whom I interacted were remarkably authentic and personable. They are knowledgeable and accommodat For a luxury car dealer, Nicole and the others with whom I interacted were remarkably authentic and personable. They are knowledgeable and accommodating. I definitely had the sense they believe in the brand and the company. More
New car purchase! I can’t thank the staff enough for all of their patience and kindness through this process of selecting a car. We have been coming to Stillman Volvo I can’t thank the staff enough for all of their patience and kindness through this process of selecting a car. We have been coming to Stillman Volvo for years and have been so pleased with their customer service! I purchased my vehicle from Denise McElhiney who was so genuine, helpful and patient. I was able to talk with her about any questions or concerns I was having. She is awesome :) Ted and Angelo were also fantastic and very knowledgeable as well!! Overall I would highly recommend Stillman Volvo to anyone I know!! More
Having fun at Stillman Volvo - Joe and Arlene Dougherty We owned a Volvo back in the 1970's. On a whim, we went to Stillman's to look around at their used car selection. David Parry came out to assist us. We owned a Volvo back in the 1970's. On a whim, we went to Stillman's to look around at their used car selection. David Parry came out to assist us. He was extremely pleasant and made us feel right at home. After a test drive, we soon figured out exactly what we wanted, however, it was not in the current inventory. Within 2 weeks David found the car we desired, right down to every detail. Be a smart buyer and buy at Stillman's! You will not regret it. Thanks again to David Parry. More
Enjoyable New Volo Experience - Rondel Peirson I Recently purchased my second Volvo at Stillman Volvo through Denise McElhiney. Denise is exemplary in her professionalism as is the service departm I Recently purchased my second Volvo at Stillman Volvo through Denise McElhiney. Denise is exemplary in her professionalism as is the service department and the rest of the staff at Stillman Volvo. Denise has always been available to answer my questions prior to and after the sale of my Volvo's. During my fifty years of purchasing automobiles, Stillman Volvo has been the best dealership offering excellent trade-in values, both professional sales staff and service staff as well as support after the sale. Congratulations to the owners of "Stillman Volvo" for building and maintaining an excellent dealership. More
Superlative Salesperson & Manager Denise McElhiney, salesperson, and Ted Harrison, used car manager, along with Parts and Service, together, made the choice to purchase a Stillman Volv Denise McElhiney, salesperson, and Ted Harrison, used car manager, along with Parts and Service, together, made the choice to purchase a Stillman Volvo easy to make. Both appear courteous, patient, intelligent, very knowledgeable, willing to check/provide answers to questioned pertinent vehicle data, search for practical solutions to customer safety concerns, as well as then work to obtain and have these additional safety items installed. This Stillman Volvo team, which includes Parts and Service, provided a laudable buying experience. Also, when I raised a question about hearing a potential untoward initial rapid acceleration noise upon test-driving a Stillman used vehicle, Denise introduced Ted Harrison, who treated the matter seriously, immediately taking me on a drive to check it. Then, the potential untoward noise was not evident. Ted discussed different potential noises he encountered in the past to account for such a phenomena, which disappears after a car is warmed up, explaining their origins. Denise and Ted’s knowledge put me at ease and definitely helped sell their vehicle. Denise appears the most knowledgeable about vehicles for sale at a dealership of any car salesperson encountered in my lifetime. The same goes for Ted regarding a sales manager. Even after the sale, their involvement and interest in providing excellent customer assistance didn’t end. They appear committed to providing their customers a most positive Stillman Volvo encounter, which my wife and I appreciate. After additional safety items were installed, before leaving with the car, I thanked and complimented Denise, asking her if she wished me to write a letter to Volvo, about the buying experience. She commented that if I felt that way, instead, would I please complete a DealerRater.com/myreview. This review attests it was a pleasure to do so. I sincerely hope that other customers have a similar experience at Stillman Volvo. More
Great Experience Stillman Volvo was great to work with. Everyone was pleasant especially David. He had all our questions answered quickly and communicated with us thro Stillman Volvo was great to work with. Everyone was pleasant especially David. He had all our questions answered quickly and communicated with us through email which is convenient when working. I highly recommend the team at Stillman! More
THE MOST KNOWLEDGEABLE SALESWOMAN We were shopping around for a nice SUV. I came into the dealer last Wednesday evening inquiring about an XC90. Denise M. immediately offered to show o We were shopping around for a nice SUV. I came into the dealer last Wednesday evening inquiring about an XC90. Denise M. immediately offered to show one that was right in the showroom but in addition suggested to take one for a short ride. As I rode along with her, she answered all my questions demonstrating extensive knowledge on the car. In no moment was she pushy or otherwise uncomfortably insistent on me acquiring the car. Rather invited me to come in with my wife to let her enjoy the experience. Not to mention that the Volvo XC90 exceeded all my expectations. She provided me with a price which I negotiated further with Brad S, the new car sales manager. We negotiated until a point where I felt comfortable enough to close the deal. Of note, I would like to highlight the professionalism of the dealership representatives altogether. An all around enjoyable experience. More
Memorable We have been dealing with Stillman Volvo for the last twelve years or so and the experience always seems to get better with each purchase. Over that t We have been dealing with Stillman Volvo for the last twelve years or so and the experience always seems to get better with each purchase. Over that time span we have purchased at least 5 vehicles that I can remember and our most recent dealings with Denise McElhiney have been needless to say awesome. She is very knowledgeable in every aspect of the model that she is selling and has a great sense of humor to go along with her salesmanship. More
Ease of purchase We purchased one new SUV and leased one S-60 from Stillman Volvo in December. The sales representative (Denise McElhiney) and sales manager (Brad Stil We purchased one new SUV and leased one S-60 from Stillman Volvo in December. The sales representative (Denise McElhiney) and sales manager (Brad Stillman) provided excellent service and competently helped us through the whole process. There were no difficulties, and everyone worked toward the goal of providing us with an outstanding experience. With Denise, I worked to complete the challenging on-line out-of-state credit union application, and I still remember her expression when I arrived in her office the following day and she asked me, "Well good, you have the check?" and my answer was, "Not yet"! She responded, "Well,that will not prevent us from having you drive home in your new car." After dealing with Stillman Volvo for 10 years we are sold on the service and family ownership. We buy cars from people we trust and you can count on any of commitment they make. More
Always a great experience at Stillman! David was friendly, enthursiastic and went out of his way to help! This is our second Volvo, and while we didn't buy our first one at Stillman, we ha David was friendly, enthursiastic and went out of his way to help! This is our second Volvo, and while we didn't buy our first one at Stillman, we have it serviced there and have always been impressed with their hospitality. Highly recommend! More