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Stew Hansen Hyundai
Clive, IA
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,086 reviews
January 25, 2015
TTheir team was very dilligent My credit isn't the best; but I got the loan thanks to the hard work of Andrew and Matt. I love my car and I am thankful for their hard work. I apprec My credit isn't the best; but I got the loan thanks to the hard work of Andrew and Matt. I love my car and I am thankful for their hard work. I appreciate them very much. More
by melliott
Employees Worked With
Andrew Parks, Matt Young
December 16, 2014
Quick and easy Everything about my buying experience was great! Matt Young helped me find the car I could afford with the features I wanted. I will definitely be bac Everything about my buying experience was great! Matt Young helped me find the car I could afford with the features I wanted. I will definitely be back for my next car. More
by srp101
Employees Worked With
Matt Young
December 01, 2014
Oil change tire rotation car wash nightmare. Well I purchased a truck from the used lot October 2014 and it came with 3 free tire rotations, oil changes, and car washes. Well the first attempt th Well I purchased a truck from the used lot October 2014 and it came with 3 free tire rotations, oil changes, and car washes. Well the first attempt they changed the oil I think. But told me there car wash was being repaired and couldn't wash it. And they did not rotate my tires. Second attempt I think they changed my oil but still did not rotate my tires and they didn't wash my truck but they did vacuum out the driver side only. Right now I am on my third attempt and judging how the service rep acted when I told him about the issue. I don't think there going to do anything to it but drive it around back and lean on it for about an hour. Pull it back around and call it good. Sorry but stew Hansen anything will not get any of my money. I even removed the Stew Hansen logo from the back of my truck. More
by jamaal.beard
Employees Worked With
Alen Bahic
October 24, 2014
Always do the right thing, it'll come back around eventuall Heard such good things about this place. Got approved at Stew Hansen Dodge, went to Stew Hansen Hyundai, not knowing there was more than one. Told sal Heard such good things about this place. Got approved at Stew Hansen Dodge, went to Stew Hansen Hyundai, not knowing there was more than one. Told salesperson Izzo who I was looking for, and what vehicle, and that I was deciding between two after he asked. He had one kind of the vehicles there. He asked if I wanted to drive it. I loved the vehicle. He then told me that if I was approved at once than I was in the system for all of the Stew Hansen's. He made me fill out another credit application because he said it was a different vehicle than what I got approved for. During this time I was waiting for approval all over again, he could have went over the vehicle options with me. He was more worried about getting the vehicle over to the detailing. When I went to sign my paperwork, I was in Phil's office all of 20 minutes. He barely touched base of what I was signing. It wasn't until I got home that I saw the fee's that would have made a difference in continuing with the paperwork. I realized after checking my email when I got home that my credit was pulled 8 times that day which was proof that he was dishonest about my information being in the system for all Stew Hansen dealerships. Look, I understand they are pressured not to let the sale leave, if the salesperson takes the time, is honest and willing to put the time in for the sale, he's not going to lose the sale in the long run. I just spent a lot of money on a vehicle there, I like the vehicle, I'm scarred by the experience. Not only am I sharing my experience here, but I tell everyone I come across. Maybe the commission should be based on the overall experience including after the sale. I'll bet they would try harder to earn the sale. Stew Hansen can be assured I won't be back. More
by DSIOWA
Employees Worked With
Izzo Bahic
August 28, 2014
Best Car Buying Experience Ever!!!!! My sales person Kris Kremin was absolutely amazing! I came in with a 2007 Nissan Altima with 74,000 that I had just purchased from a big dealership ab My sales person Kris Kremin was absolutely amazing! I came in with a 2007 Nissan Altima with 74,000 that I had just purchased from a big dealership about 4 months ago with nothing but the worst service from them, Kris, Sean and Mark all made sure that they did whatever the could to get me into a new car with the best experience possible! Kris was so understanding and patient with all of my questions he is also very knowledgeable on the Hyundai product which is reassuring he didn't sound like a robot just saying what he is suppose to, I did not once feel pressured to purchase a car from any of them. They even let me take the car home so I could make sure my 6'5 husband would fit with head and knee room, came back the next morning and purchased it, I wish I would have been able to get the mac book air that was adversited but they did a awesome job with the financing! I ended up purchasing a 2014 Hyundai Elantra GT HB Auto with 174 miles! The whole experience was amazing, there is no way to explain how I was treated, it was so refreshing to go into a dealership where they actually care about your needs, wants and budget and not there commission check! Awesome employees!!! In about a year my husband wants to purchase a new truck and we will defiantly be going to Stew Hansen again they were above amazing!!!! I will recommended them to everyone and anyone that asks!!! Thanks again !!!!!!! More
by ajgrubbs22
Employees Worked With
Sean Sellers, Mark Robb, Kris Kremin
August 25, 2014
Nissan Versa Gus did an amazing job helping me find a vehicle to drive out of the lot with! Did an excellent job helping me find an insurance company as well. (: Gus did an amazing job helping me find a vehicle to drive out of the lot with! Did an excellent job helping me find an insurance company as well. (: More
by Paitence
Employees Worked With
Gus Danso
August 24, 2014
Great Customer Service! My girlfriend and I had been shopping for a new car for awhile as we needed something we could both count on that was good on gas. We went to three Fo My girlfriend and I had been shopping for a new car for awhile as we needed something we could both count on that was good on gas. We went to three Ford dealers, a Chevy dealer, and a Kia dealer, and they all said we would be requiring a co-signer to get a loan because this was our first car loan. There was a dealer called Billion Auto who offered cars to first time buyers but they offered the cars with a 30% interest rate, obviously that was out of the question. So we figured we'd try one more thing before asking one of our parents to co-sign so we went to Stew Hanson Hyundai. We met with salesman Gus Danso and he was super nice but not the kind of nice where he just sees customers walk in as dollar signs, like it actually seemed like genuine friendliness. Out of all the other dealers we went to like even the handshakes felt fake when they did shake your hand but at Stew Hanson Hyundai it didn't seem like they were afraid to shake your hand. At the end of the day we walked away with a 2013 Hyundai Accent with 41,000 miles on it. A great used car!!! Also without any co-signer our APR was only 7%!! You can't beat that for a first time borrower! I highly recommend these guys. If you talk to Gus, tell him Alex with the blue Mustang sent you! More
by England00
Employees Worked With
Gus Danso
August 06, 2014
Fantastic Experience I purchased a 2014 Hyundai Sonata at this dealership a couple weeks ago form Tony Romeo. Tony was knowledgeable, friendly, smart, understanding, consi I purchased a 2014 Hyundai Sonata at this dealership a couple weeks ago form Tony Romeo. Tony was knowledgeable, friendly, smart, understanding, considerate, and very helpful throughout the process and I highly recommend him to anyone looking for a new Hyundai. I'll say nothing but great things about this dealership and its employees. More
by AndyKnoff
Employees Worked With
Tony Romeo
August 03, 2014
Alen made the car buying experience very special We were looking to get a new car and happened to talk to Alen about it. He answered all our questions regarding different cars and was able to give us We were looking to get a new car and happened to talk to Alen about it. He answered all our questions regarding different cars and was able to give us best deal on the car we selected. We had good experience with Stew Hansen in general but working with Alen was just amazing! He and his brother Izzo were very professional, really fast on responding to questions and yet very patient. They never pushed us into buying the car, gave us accurate features description, gave us accurate quote and lot of good rebates. They made overall car buying experience flawless for us. We would highly recommend Alen! More
by SPCarBuy
Employees Worked With
Alen Bahic
July 31, 2014
Great Customer Service My wife and i walked in the first day looking pretty crummy as we had just gotten off work. Everyone was still very friendly. We did not have a chanc My wife and i walked in the first day looking pretty crummy as we had just gotten off work. Everyone was still very friendly. We did not have a chance to get all the required forms that day and just wanted to look at some cars and start the application and the next day we had a call saying to come on in and bring our trade in plus the rest of the documents because we were approved. They were so nice and worked with us so much! More
by nick1988
Employees Worked With
Cassandra Davis, Matt Young
