Stew Hansen Hyundai
Clive, IA
Filter Reviews by Keyword
By Type
Showing 1,086 reviews
Randy was great to work with, he was friendly and knowledgeable about the cars I was interested in. He made sure everything was in order for a smooth delivery, and I would recommend him to others. knowledgeable about the cars I was interested in. He made sure everything was in order for a smooth delivery, and I would recommend him to others. More
I stopped by without my husband the first time I visited. Randy was helpful and comfortable to be around and didn't make me feel pressured to buy. When I returned with my husband to have him drive the Santa Randy was helpful and comfortable to be around and didn't make me feel pressured to buy. When I returned with my husband to have him drive the Santa Fe Randy was great. He understood it would be my car and treated the visit as such. I was surprised how fast he was at finding the exact vehicle with all the features I wanted even though he had to search in another state to get it for me. I was given a time frame to expect delivery and they had it to me in half that time which was a pleasant surprise. When we finalized the paperwork Randy was great. I appreciated that he spoke to me about the vehicle and didn't direct the conversation to my husband. It is my Santa Fe and he treated me with respect by deferring to me with the information he was imparting regarding my new Santa Fe. More
Randy was excellent to work with and made our experience a calm and pleasant one. My wife was ready to walk into a dealer on the defensive to wheel and deal. Randy right from the start took that away by b a calm and pleasant one. My wife was ready to walk into a dealer on the defensive to wheel and deal. Randy right from the start took that away by being able to make the buying experience a pleasant one. He first showed my wife a basic model explaining everything on the vehicle....everything. He even went into what the differences were on the warranties. He then showed my wife the next step up on the model and explained what the differences were to her. We had a no stress excellent experience with Randy and that made all the difference. Randy did an excellent job in his position and all sales people should be modeled after his approach. 1st learning...find out what is wanted and expand it by teaching the vehicle to them. 2nd...explain everything to some it may seem mundane a waste of time but in the end it was worth and my wife was ready to buy. It not only started with Randy in lot but also at his desk. While he was getting paperwork ready, entering data on the computer he not once let us sit there in awkward silence. He kept us engaged and informed on what he was doing and why. Overall a very excellent experience from start to finish. We are extremely happy and love the vehicle because took the time to explain and coach to get my wife the perfect vehicle. More
The experience I had at Stew Hansen Hyundai with Randy was a great one. I bought a 2013 Elantra from him. From the test drive, to the explanation of the car, to the final handshake, I was treated with res was a great one. I bought a 2013 Elantra from him. From the test drive, to the explanation of the car, to the final handshake, I was treated with respect. He was cheerful and helpful, staying after business hours to close to the deal. More
Our experience was friendly and courteous. Randy was pleasant to work with and very helpful. We shopped many dealers looking for just the right auto and felt most comfortable with Randy and the Stew Han pleasant to work with and very helpful. We shopped many dealers looking for just the right auto and felt most comfortable with Randy and the Stew Hanson dealership. More
We've owned a Tiberon and a Sonota and love the Hyundai experience with each new car we've purchased. This month we went to Stew Hansen Hyundai to trade for a new Elantra, and we were again extremely sati experience with each new car we've purchased. This month we went to Stew Hansen Hyundai to trade for a new Elantra, and we were again extremely satisfied with the overall experience as well as the product. Our salesman was professional and courteous and we would gladly seek him out for assistance in the future. We've also been very pleased with the service department each time we've come in. We LOVE our 2013 Elantra with its sporty look and great gas mileage! It's a great fly ride! More
So, let's be honest. As a young single woman, I was not at all looking forward to the whole car buying experience. From January to May, I've been looking for a new car since my previous car's warranty exp at all looking forward to the whole car buying experience. From January to May, I've been looking for a new car since my previous car's warranty expired. I've driven a good number of vehicles in my quest for the right one. The whole experience was stressful and nerve wracking. Until Stew Hansen. Andrew was great to work with. He was easy to relate to and I actually had a good time. I regret keeping them there so late, but it was worth the return trip. The price was right on the money! More
The entire staff was so helpful! This was the most painless car buying experience I have ever experienced!!! They were happy to make the deal I wanted, and truly cared that I knew everything about the painless car buying experience I have ever experienced!!! They were happy to make the deal I wanted, and truly cared that I knew everything about the car and the process. Thank you! More
I walked in with my mind made up about the car I wanted. Randy took the time to listen to my reasoning and then chat with me about other options. He convinced me to test drive a car other than my "desired" Randy took the time to listen to my reasoning and then chat with me about other options. He convinced me to test drive a car other than my "desired" and I found that it did fit my needs and wants. So thanks to Randy's "salesmanship" I left with the car I wanted which was not the car I originally "thought" I wanted! More
I used my "folder" to research sites and was down to the 2012 Camry and Sonata. Andrew Parks with Hyundai of Des Moines (Stew Hansens) was honest and quick with his quote and it didn't take muc down to the 2012 Camry and Sonata. Andrew Parks with Hyundai of Des Moines (Stew Hansens) was honest and quick with his quote and it didn't take much time at all to finish the deal. It was a very non forced atomosphere and very comfortable....even when it came to my trade. Thanks Andrew for helping me out... I love the 2012 Sonta SE. More