Stew Hansen Hyundai
Clive, IA
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Randy conducted himself very professionally. He was honest and answered all questions. Took time to show me how the electronics all worked and their benefit to me. Gave me the time I needed to make m honest and answered all questions. Took time to show me how the electronics all worked and their benefit to me. Gave me the time I needed to make my decision and sold me a wonderful car at a reasonable price. Followed up on the sale to see if I had any other questions. I would highly recommend him as a salesman. More
I had a very pleasant experience with Stew Hansen Hyundai. My husband - Hank Sears - has had a long standing relationship with the dealership and Wes Millang in the service department and when it ca Hyundai. My husband - Hank Sears - has had a long standing relationship with the dealership and Wes Millang in the service department and when it came time to trade in his car after his death, Wes referred me to Randy Crabb. Both gentlemen were wonderful to deal with and I would gladly recommend them to my family and friends. I feel that I can call either of these men and they will take the time to help with any thing regarding my new car. More
Purchased my 1st & 2nd Sonatas (2011&2012) from Dennis Halupnick when dealership was Holmes but have returned to purchase a 2013 Sonata now under the Stew Hansen banner because my wife & I have al Dennis Halupnick when dealership was Holmes but have returned to purchase a 2013 Sonata now under the Stew Hansen banner because my wife & I have always been treated with interest and respect - and we've appreciated the great pricing on the cars. More
Sales rep and explanation of car and features was very good. Service was courteous. Randy suggested several options for a choice of vehicle and test drives were very useful in final decision. good. Service was courteous. Randy suggested several options for a choice of vehicle and test drives were very useful in final decision. More
We had researched many vehicles prior to coming to the Hyundai dealership, and had an idea in mind when we arrived of what we wanted. We visited with Randy and he agreed the Veloster would meet our needs Hyundai dealership, and had an idea in mind when we arrived of what we wanted. We visited with Randy and he agreed the Veloster would meet our needs. Everyone came together to help us meet our goal, and we are looking forward to working with them in the future. More
All employees that we worked with very knowledgeable, friendly and ready to please. We felt at home from the start of our search. When there was a glitch Kris & Mark were right there to make sure we wer friendly and ready to please. We felt at home from the start of our search. When there was a glitch Kris & Mark were right there to make sure we were taken care of to our satisfaction. We are please with More
Working with Alan was the best experience I have ever had while choosing a car to purchase. Alan was super friendly and extremely helpful. Never once did I feel like I was alone in making a very important de while choosing a car to purchase. Alan was super friendly and extremely helpful. Never once did I feel like I was alone in making a very important decision. From the beginning, Alan listened to my needs and stayed in constant contact with me while trying to locate the right car for me. He is truly and asset to your team. Because of Alan, I will recommend your dealership to all my family and friends. Thanks Alan! More
Good experience. I would recommend this dealership to anyone. The salesman was very thorough on showing the vehicle specifications and equipment. He identified all the components and features of the ve anyone. The salesman was very thorough on showing the vehicle specifications and equipment. He identified all the components and features of the vehicle. More
We actually bought 3 cars this year from Stew Hansen Hyundai, and all through Bryan Schmelzer. We experienced a few issues with the first used car (and older higher mileage car) that I bought for the t Hyundai, and all through Bryan Schmelzer. We experienced a few issues with the first used car (and older higher mileage car) that I bought for the teen driver. Both Bryan and the General Manager, Dan Boettcher, went above and beyond to address our issues, listen to our concerns, and seek to bring a resolution to the situation. Every single time the buying process was more simple than you'd expect it to be, and the sales and management team was responsive to what we needed to know. I ask a lot of questions, and they were willing to get them all answered, and ready for more. They were obviously there to assure customer satisfaction and earn our loyalty as a repeat buyer. Bryan talked to the teenager who the car for to see what he wanted to know about the vehicle(s) we looked at, what his interests were, and then carefully explained the features of the car. He also kept our budget in mind when looking at cars. He knew about all of the cars on the lot, each time we looked, and was able to secure answers to any questions during the process. And more than once, we came late in the day, and Bryan had to stay late to help us - he never said a word until we asked what time they closed (an hour before they had "closed"!). Now I don't recommend going later in the day, but that's another demonstration of "above and beyond". While I am hoping we won't need to buy another car for a few years, there's no doubt that when we do, we'll begin the process at Stew Hansen Hyundai with Bryan. We refer friends and family to Bryan, as the ol' "used car salesman" bad rap is no more. This was a whole different buying experience (3 times), with a positive end result! We were pleased with the overall experience at Stew Hansen Hyundai, are a big fan of Bryan Schmelzer, and appreciative of the extraordinary customer service demonstrated by Dan Boettcher's leadership. More
I took my 2007 Sonata in for service and had been looking at purchasing a new Hyundai for a few months. I have always had good customer service at this Hyundai dealership, even under the previous owner. Long at purchasing a new Hyundai for a few months. I have always had good customer service at this Hyundai dealership, even under the previous owner. Long story short, I left with a new Sonata. Randy was very helpful showing me options and vehicles to stay within my budget. He made sure to go over all the options and features of the vehicle with me before I left. I will definitely recommend Randy, Esad and Stew Hansen to my friends. More