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Stew Hansen Dodge Ram Chrysler Jeep

Urbandale, IA

3.6
285 Reviews

12103 Hickman Rd

Urbandale, IA

50323

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Showing 285 reviews

May 21, 2021

We have purchased 2 vehicles recently from Stew Hansen - a new jeep and a used car. Alex Webb, sales staff, helped us both times. He was awesome. The used car was missing the owners manual so he found us More

by catsbrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Webb
May 06, 2021

Wanted to sell car right then and there. I was just there browsing. Price high and out of range. Better deals elsewhere. Will not be buying here. More

by Dayton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, Orlando Oakley
May 07, 2021 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Jerry Bill Jerryb@stewhansens.com

April 29, 2021

I was promised a vehicle. I received a call 2 days later saying the car was sold. They will never get any of my business for pulling such a crappy move. The salesman Bob talks about himself during the entir More

by Kari
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
Apr 29, 2021 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Jerry Bill Jerryb@stewhansens.com

February 18, 2021

Just purchased my 2nd new vehicle from this dealership in the past 5 months. Salesman Ryan Scrivner was a great salesman. The Finance guy got us a great rate and they weren't pushy at all. More

by James A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Scrivner
January 29, 2021

Doug Price (sales), Steve (sales manager), and Jason (finance) were all great! They made the buying experience smooth and simple.. and were able to find the perfect Grand Cherokee for me. Totally reco More

by Atigges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Price
January 19, 2021

Doug and the team did a great job. They had everything ready for when I showed up. I would buy again and recommend making the stop out there. More

by drrpm06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Price
September 26, 2020

Very nice staff, fair price, clean and comfortable dealership, professional, and great service! I was treated like a person and not a number. Highly recommend! More

by Shannoniowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleksandra Lukic
September 08, 2020

Great assistance over the phone and providing information i requested on the vehicle i purchased. Very quick, no pressure and friendly deal and i was in and out within an hour. More

by Dougengb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Scrivner
August 31, 2020

It was Great service! Wide selection on products! Easy online navigation along with speedy response time. Very professional staff members as well as Knowledgable on their products More

by Abtruck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bill
August 21, 2020

Let me stop you now if you are thinking about buying a Jeep somewhere else on Hickman Ave. Stew Hanson is a class act, we didn't buy our Jeep there, big mistake, so we had our Jeep back at the other deal More

by Bill Hahesy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Schorg